End User Support Technician
2 days ago
End User Support Technician Join to apply for the End User Support Technician role at EOS IT Solutions. EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. Customer satisfaction and commitment to superior quality of service are our top business priorities. What You’ll Do We are seeking a motivated, tech‑savvy End User Support Technician to provide front‑line support across AV conference room systems, network infrastructure, and service desk operations. Key Responsibilities Helpdesk Support – Act as the primary contact for technical assistance requests, addressing software, hardware and connectivity issues. Log, track and escalates complex issues to specialized teams. Provide clear, user‑friendly communication and guidance for internal users, ensuring high satisfaction. AV Conference Room Support – Diagnose and resolve AV and connectivity issues in conference rooms. Set up and support AV equipment for meetings, providing on‑site technical assistance as needed. Maintain AV inventory and report any missing or malfunctioning items. Continually refine processes to enhance user experience and support. Network Infrastructure Support – Identify and troubleshoot fundamental network connectivity issues (wired and wireless). Support on‑site end users for network‑related needs and assist the Network Operations team with local troubleshooting. Escalate more complex network issues to Level 2 support personnel for quick resolution. Essential Criteria Experience: 3–5+ years in IT Support roles (Technician, Analyst, Administrator or Specialist). Technical Skills: Proficient in Mac OS, Networking, Wi‑Fi, Cisco, Linux and Windows. Software: Skilled in ticketing systems and triage support, with experience in Jira Service Management (JSM) and familiarity with SLAs. Customer Service: Strong interpersonal and communication skills, with a genuine passion for providing user‑centered support. Problem‑Solving: Adept at multitasking, capable of thinking critically and independently. Preferred Qualifications Familiarity with AV systems, network infrastructure troubleshooting and strong Mac/Apple experience. Proven track record in delivering outstanding customer service. Equal Opportunity Employer EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status or other non‑merit factor. #J-18808-Ljbffr
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End User Support Technician
2 days ago
City Of London, United Kingdom EOS IT Solutions Full timeOUR COMPANY EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward‑thinking solutions based on multi‑domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...
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End-User IT Support
4 days ago
City Of London, United Kingdom EOS IT Solutions Full timeA global technology and logistics company is seeking a motivated End User Support Technician to provide vital front-line support for AV conference room systems, network infrastructure, and service desk operations. Candidates should have 3-5 years of IT support experience, be proficient in Mac OS and network troubleshooting, and possess strong customer...
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End User Support Technician
2 weeks ago
London, United Kingdom EOS IT Company Full timeOUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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End User Support Technician
1 week ago
London, United Kingdom EOS IT Solutions Full timeOUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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End User Support Technician
2 weeks ago
London, United Kingdom EOS IT Company Full timeOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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End User Support Technician
2 weeks ago
London, United Kingdom EOS IT Company Full timeOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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End User Support Technician
2 weeks ago
London, United Kingdom EOS IT Company Full timeInterested in this role You can find all the relevant information in the description below.OUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer...
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End User Support Technician
6 days ago
London, United Kingdom EOS IT Company Full timeAll candidates should make sure to read the following job description and information carefully before applying.OUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain...
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End User Support Technician
7 days ago
London, Greater London, United Kingdom EOS Full time $50,000 - $55,000OUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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End User Support Technician
7 days ago
London, Greater London, United Kingdom EOS Full time £35,000 - £45,000 per yearOUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
