Onsite IT Support Specialist
6 days ago
Avaloq is a Swiss-based provider of wealth management technology and services with around 2,500 colleagues in 12 countries and more than 170 clients in 35 countries. We are an industry-leading provider for financial institutions including private banks, wealth managers, investment managers, and retail/neo banks. Our research-led approach and continual innovation are powered by our colleagues, and we foster a collaborative, supportive and flexible work environment. To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team covers some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within the Edinburgh Office, so we expect you to be equally warm and welcoming. Your key tasks Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding / offboarding (access, devices, accounts) Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalate serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on IT products or services Maintain and update IT equipment inventory Qualifications Strong proven track record of working as an IT User Support Specialist or comparable role Experience in providing 1st and 2nd level support Experience with various Microsoft Windows client and server operating systems Experience with Microsoft 365 products (Office 365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have Working experience in a global context is a plus Exceptional analytical and problem-solving skills Advanced collaboration, communication, and interpersonal skills Excellent organizational and time management skills Additional information In Avaloq we are proud to embrace diversity and understand that the success of our business is built on the power of different opinions. We are wholeheartedly committed to fostering an equal opportunity environment and an inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other traits that make us all unique. We have written this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations. #J-18808-Ljbffr
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Onsite IT Support Specialist
1 week ago
Edinburgh, United Kingdom Avaloq Full timeOnsite IT Support Specialist - Edinburgh Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions...
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Onsite IT Support Specialist
2 weeks ago
Edinburgh, United Kingdom Avaloq Full timeTo support the Global IT User Support team we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy the User Support team must cover some other global locations remotely. Therefore we are looking for a competent responsible and independent person who helps us make this Global IT User Support Team a...
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Onsite IT Support Specialist
3 weeks ago
Edinburgh, United Kingdom Avaloq Careers Full timeCompany description:Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...
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Onsite IT Support Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full time £40,000 - £70,000 per yearCompany Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...
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Onsite Service Desk Analyst — IT Support
7 days ago
City of Edinburgh, United Kingdom TVS SCS Full timeA logistics and supply chain company is seeking a ServiceDesk Analyst to provide onsite support and manage IT applications. You will resolve complex hardware and software issues, update technical documentation, and ensure effective customer service. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and knowledge...
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Onsite IT Support Engineer
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City Of London, United Kingdom The Chrysalis Programme Full timeOnsite IT Support Engineer Location: London Start Date: ASAP Salary: £30k - £45k (depending on experience) + Benefits An excellent opportunity for an Onsite Support Engineer to join a forward‑thinking Managed Service Provider. This role delivers hands‑on, in‑person technical support across the organisation, providing a "white‑glove" service to VIPs...
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Onsite Support Engineer 2nd Line
4 weeks ago
london (city of london), United Kingdom TechByte Talent Ltd Full timeOnsite Support Engineer Up to £45,000 + Bonus London City Onsite My customer are an tier 1 award winning IT Managed Service Provider who are looking for an experienced, customer-focused Support Engineer to deliver high-quality on-site and desk-side support across several professional, fast-paced client environments, primarily within the financial sector....
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Onsite Support Engineer 2nd Line
4 weeks ago
City of London, Greater London, United Kingdom TechByte Talent Ltd Full timeOnsite Support Engineer Up to £45,000 + Bonus London City Onsite My customer are an tier 1 award winning IT Managed Service Provider who are looking for an experienced, customer-focused Support Engineer to deliver high-quality on-site and desk-side support across several professional, fast-paced client environments, primarily within the financial sector....
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Project Manager – London
2 weeks ago
City Of London, United Kingdom Specialist Group Full timeWith more than 35 years under our belt we have developed market leading expertise in Joinery, Glass and Metal, enabling us to compete for and complete some of the most prestigious projects across the UK, Ireland and beyond. Due to ongoing team development, Specialist Group is in search of a Project Manager to join our busy Contracts Team. This person will...
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Principal Talent Acquisition Specialist
1 week ago
City of Edinburgh, United Kingdom AMS Full timeAbout Us Location: Edinburgh, United Kingdom (onsite x 3 Days/week) Job Type & Duration: Permanent - Full Time Experience in recruitment of technical roles is a must. Join our World of Talent Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent...
