Program Manager

Brief info about Vinted Our mission is to make second‑hand the first choice, and we’re looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre‑loved clothing and lifestyle items, giving each piece a second life – or even a third. The Vinted Group is made up of three business units that support this mission: Vinted Marketplace is Europe’s leading platform for second‑hand fashion and a go‑to destination for all kinds of pre‑loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life. Vinted Go enhances the shipping experience with a vast network of over 500,000 pick‑up and drop‑off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high‑value pieces. Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members. Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG. Information about the position We are looking for a Program Manager to join Vinted Go and drive the initiatives improving the performance of our point network. We are looking for a data‑driven individual who loves solving complex problems and collaborating with stakeholders in fixing them. In this role, you will analyze data to develop and execute strategies that improves the performance of Vinted Go carrier points, ensuring we scale the best performing network across the globe. In this position, you’ll Drive performance improvement programs, collaborating with multiple internal and external stakeholders, including Product, Engineering, Data Science, Customer Support, and other teams. Drive the implementation and execution of scalable performance monitoring solutions for Vinted Go carrier points network. Lead and support the execution of network performance projects to enhance reliability and cost‑efficiency. Collaborate with internal and external stakeholders to support and enhance our operational capabilities. Contribute to achieving cost, efficiency, and sustainability targets with the identified projects. Assist in clarifying ambiguous subject matters and developing a roadmap for project development and stakeholder support. Help discover and implement new and innovative solutions aligned with the strategic direction and future operating model. About you Proven experience working in consulting, project management, operations, logistics, supply chain, or similar fast‑paced operational environment. Proven track record in managing complex projects and driving strategic initiatives. Strong analytical and decision‑making skills. Strong program management and stakeholder management skills. Have great analytical skills and are able to make data‑driven decisions. Comfortable with high levels of ambiguity, pragmatic decision making and able to learn and pivot quickly. Hold a bachelor's degree or equivalent in a relevant field. Have excellent communication skills in English, both written and spoken. A team player who is approachable and enjoys building good working relationships with stakeholder teams. Work perks The opportunity to benefit from our share options programme. 25 days of paid annual leave. Newest MacBook models. Digital mental and emotional health support and Employee Assistant Program (EAP). Frequent team‑building events. Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture. A daily lunch allowance. ClassPass (Gym Membership subsidy). Pension plan with a total contribution of 12%, 8% by the Company and 4% by employee. A personal monthly budget for shopping on Vinted. An NS mobility card. The opportunity to spend up to 90 days per year – 21 of which can be spent working outside of the EU – on workation. A dog‑friendly office. Working at Vinted Individual Learning Budget We invest in your professional growth As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more. Hybrid Work We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person. Equal Opportunity The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic. #J-18808-Ljbffr