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Captiva Learning Professional Learning Mentor Youth Worker Degree Apprenticeship (Level 6) Are you driven by supporting others to achieve their career and education goals? In Captiva, we’re obsessed by it. Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional growth? In Captiva, we insist on that space. Would you like to join a team of professionals that is revolutionising its industry sector through innovation, collaboration, and excellence? In Captiva, we live those values every single day, demonstrated through our behaviours. We are looking for the next wonderful individual to join our team, supporting apprentices through gaining a JNC recognised Professional Youth Work qualification £40,000K Birthday off 25 days annual leave plus one additional day per year of service to a maximum of 30 days plus bank holidays Companywide Wellbeing day 2 weeks paid Paternity leave Enhanced Maternity leave pay 2 weeks paid grandparent leave within first 8 weeks of grandchild being born Private Health Care after successful completion of probation Electric Car Vehicle scheme London headquarters Successful and growing provider that is part of a larger group The Company Captiva Learning is a Department for Education approved apprenticeship training provider with an Ofsted inspection outcome of Good in all areas. Captiva delivers professional development programmes through three brands: The National College of Education (NCE), The National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, they have served over 7,000 learners at Levels 3-7, and have over 3,000 alumni. Captiva Learning is now part of the Impact Futures Group which comprises a portfolio of brands, all of which are market‑leaders in their respective sectors. Through these specialist brands, we deliver impactful, career‑driven programmes that build leadership, drive progress and promote social equity. We’re passionate about unlocking potential through accessible, inclusive and high‑quality learning. Captiva strives for a more inclusive work environment which attracts a diverse group of applicants and signals our commitment to celebrate and promote diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership. If you don’t quite meet the role criteria we’ve identified below, but you like the sound of our company, please don’t hesitate to get in touch to see what other opportunities we can provide for you. We’re always happy to chat to nice people The Role As a Professional Learning Mentor you will support Youth Work Apprentices to meet assessment standards throughout their professional learning journey with Captiva. Key Responsibilities Provide Supervision and Support Use supervision as a core component for the assessment of professional practice against the apprenticeship KSBs. Ensure that learners are producing high quality evidence that demonstrates progress towards learning outcomes. Collect and analyse feedback from apprentices, employers, and colleagues to continuously improve the programme. Implement changes based on this feedback to enhance the learning experience. Promote and facilitate the professional formation of youth work apprentices. Ensure that apprentices are up to date with the latest youth work practices and sector trends. Facilitate networking opportunities and encourage engagement in communities of practice. Ensure a High‑quality Learner Experience. Ensure that the delivery of the programme is consistent, high‑quality, and tailored to the needs of individual apprentices. Adapt teaching methods and materials as necessary to enhance learning outcomes. Maintain clear and effective communication with apprentices, line managers, and other stakeholders. Provide regular updates and ensure that any issues are promptly addressed. Build and maintain strong relationships with employers who are part of the apprenticeship programme, especially line managers. Ensure that their needs and expectations are met, and that they are kept informed of their apprentices’ progress. Effective Caseload Management Monitor and support apprentice's progress throughout the programme. Identify any areas where students may be struggling and implement strategies to help them stay on track. Foster an environment that encourages active participation and engagement from all learners. Utilise various techniques and tools to maintain high levels of interest and involvement. Ensure that learner records are up to date and accurate. Design and implement targeted interventions for apprentices who require additional support. Ensure that these interventions are effective and timely to prevent further academic or personal difficulties from having a negative impact. Skills, Knowledge & Experience This role would suit someone with a passion for youth work who is keen to see the sector grow and develop. A passion for and keen interest in Youth Work education (essential) JNC recognised Professional Youth Work qualification (essential) At least two years’ experience leading and managing youth work (essential) At least five years’ experience of direct delivery of youth work with young people (essential) Experience of using IT systems, particularly online and virtual meeting platforms Education and Training Level 2 qualification in English and Maths Master’s degree ideally in youth work or related field (highly desirable) CAVA or similar assessor qualification (e.g. PTLLS, A1, AET) (desirable) Demonstrable track record of your own continuous professional development Personal Characteristics Be a reflective practitioner Excellent interpersonal and communication skills A passionate commitment to lifelong learning High degree of initiative, accuracy, efficiency, and rigorous attention to detail Strong time management, organisational and administrative skills Ability to work under pressure and meeting competing deadlines Solution focused and objective in approach Able to demonstrate our Behaviours: INNOVATION Encourage curiosity Celebrate those that challenge the status quo Foster a culture of own mental and emotional processes Seek out opportunities Open to different ways of doing things, happy to change direction when needed Inspired by challenges and variety COLLABORATION Encourage collective thinking which promotes our value of Innovation Embrace our diverse workforce by valuing diverse perspectives Manage through trust and alignment, not control Champion others ideas and achievements Have a team orientated approach EXCELLENCE Be hungry to learn and progress Take pride in the work that you do Be resilient to change and challenges Be kind and responsive and above all be dependable in every task that you do. If you would like to be part of the Captiva Team, please send your CV and a covering letter to careers@ #J-18808-Ljbffr
