IT Service Performance
17 hours ago
Direct message the job poster from Falcon Smart IT (FalconSmartIT)Customer Relation & Recruitment Manager at Falcon Smart IT ||Hiring for UK/US/Poland ||Elevate your career with a standout resume. Share it with me…Job Title: IT Service Performance & Supplier ManagerLocation: London, UKJob Type: PermanentProvides SME on the governance, assurance and management of IT Service Performance across EBRD Ecosystem (internal IT support teams/Suppliers/Vendors)Accountable for defining, documenting and integrating service performance & governance standards across EBRD EcosystemResponsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc.Accountable for managing related activities & maintaining key auditable artefacts as evidence gathering in an Internal Audit investigation on Supplier GovernanceProvides SME in defining key performance indicators and metrics to help ensure EBRD is measuring & tracking IT service performance across the EcosystemProvides SME in defining reporting requirements & establishing a standard way of reporting to help EBRD accurately measure IT service across ecosystem, incl. designing a standard report pack for service review meetings and balanced score cardsService Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecardSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Falcon Smart IT (FalconSmartIT) by 2xGet notified about new Information Technology Services Manager jobs in London Area, United Kingdom.Information Technology Service Delivery ManagerLondon, England, United Kingdom 1 week agoCity Of London, England, United Kingdom £500.00-£500.00 1 week agoEast Ham, England, United Kingdom 17 hours agoDigital Operations Manager, IT Support Manager, IT ManagerLondon, England, United Kingdom 1 week agoIT Service Manager (Incident, Major Incident, Problem)London, England, United Kingdom 1 week agoGreater London, England, United Kingdom £75,000.00-£85,000.00 20 hours agoLondon, England, United Kingdom 2 weeks agoDigital Operations Manager, IT Manager, IT Support ManagerLondon, England, United Kingdom 4 days agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoSenior Manager: Infrastructure Operations EngineeringLondon, England, United Kingdom 2 weeks agoData Centre Operations Cluster Manager - West London, LHR DCOLondon, England, United Kingdom 2 days agoTech Operations & Escalation Manager, Prime Video InsightsLondon, England, United Kingdom 2 weeks agoWest Malling, England, United Kingdom 3 days agoOperational Resilience & Incident ManagerLondon, England, United Kingdom 1 week agoPlatform Operations Manager - Beacon (m/f/d)London, England, United Kingdom 1 month agoTechnology Operational Resilience ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Performance Director
21 hours ago
London, United Kingdom Nest Performance Full timeLead and manage a portfolio of up to five ecommerce and retail accounts, building trusted relationships with client stakeholders at all levels.Support long-term client growth by developing and executing performance marketing strategies tailored to their goals.Oversee client partnerships, ensuring high satisfaction, successful contract renewals, and...
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Head of Service Performance
3 days ago
London, United Kingdom HM Courts & Tribunal Service Full time**General Information**: - Salary - £73,115 - £83,585 - Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working - Vacancy Approach - Cross Government - Location - London - Region - London - Closing Date - 24-Mar-2025 - Post Type - Permanent - Civil Service Grade - Grade 6 - Number of jobs available - 2 - Job ID - 3763 **Descriptions...
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Senior Manager, Performance and Analytics
3 days ago
London, United Kingdom ACS Performance Full time**Job**Title**:Senior Manager, Performance and Analytics** **Location**: Wimbledon, London (Flexible hybrid working) This company set professional standards for HR and people development. With hubs in the UK, Ireland, Middle East and Asia, there are more than 155,000 members, 25,000 students and a large number of employer customers around the world. Over the...
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Performance Officer
7 days ago
North London, United Kingdom Crown Prosecution Service Full time**Details**: **Reference number**: - 215750**Salary**: - £25,480- 25,480 - £28,430 (National) £26,970 - £30,110 + £3,150 RRA (London)**Grade**: - Executive Officer- B1**Contract type**: - Permanent**Business area**: - CPS - HQ Operations**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Part-time**Number of posts**: -...
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Performance Campaign Manager
2 weeks ago
London, United Kingdom Intega IT Full timeYou will: - Track, analyse and report performance across all campaigns and make strategic optimizations to achieve and exceed brand and growth KPIs - Manage in-depth report on campaigns effectiveness in collaboration with Marketing Analytics - Present weekly and quarterly campaign performances report to field regionals and marketing team - Track, analyse...
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Performance Test Lead
17 hours ago
London, United Kingdom Falcon Smart IT (FalconSmartIT) Full timeJoin to apply for the Performance Test Lead role at Falcon Smart IT (FalconSmartIT). Responsibilities Conduct cloud performance testing with a strong focus on JMeter. Utilize Neoload for advanced testing scenarios. Collaborate with stakeholders to gather and understand requirements. Build workload models and analyze test results for performance optimization....
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Performance Test Lead
2 weeks ago
London, United Kingdom Falcon Smart IT (FalconSmartIT) Full time £150 - £200Join to apply for the Performance Test Lead role at Falcon Smart IT (FalconSmartIT).Ensure you read the information regarding this opportunity thoroughly before making an application.ResponsibilitiesConduct cloud performance testing with a strong focus on JMeter.Utilize Neoload for advanced testing scenarios.Collaborate with stakeholders to gather and...
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Reward and Performance Advisor
7 days ago
London, United Kingdom Service Care Solutions Full timeJob Title: Reward & Performance Advisor Location: Remote with occasional meetings in London W5 Contract: Temporary ongoing Hours: 35 hours per week Start Date: ASAP About the Role: We are looking for a proactive and detail-focused Reward & Performance Advisor to join the HR team and support the delivery of reward, recognition and performance management...
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Senior Performance Analyst
5 days ago
London Area, United Kingdom TechNET IT Recruitment Ltd Full time £500,000 - £600,000 per yearSenior Performance AnalystLondon | Hybrid | £500–£600 per day | Inside IR35TechNET has partnered with a large, high-impact government organisation to recruit a Senior Performance Analyst who will play a key role in shaping how services are measured, improved, and understood. This is an opportunity to influence decision-making at scale and help build...
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Head of Performance
5 days ago
London, United Kingdom Financial Ombudsman Service Full timeLooking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! **Head of Performance & Corporate Reporting** Do you have the experience to lead on performance target setting, management, and improvement activity for all Operational teams delivering customer service across our...