Sales Support Coordinator

1 week ago


Exeter, United Kingdom Vospers Motor House Ltd Full time

At Vospers, we know our people are at the heart of our success. That's why were proud that so many of our team choose to stay and grow with us - over 100 staff members have completed between 10 and 40 years of service.As a family-run business and one of the Southwests leading motor dealer groups, we offer a supportive working environment, exceptional career development opportunities and a comprehensive benefits package.What We Offer30 days annual leave (including bank holidays), increasing with service and pro‑rata for part‑time employeesA paid day off for your birthday after 1 year's serviceStaff discounts on MOTs, servicing, parts and car salesAccess to an online discount platform for top retailersEmployee Assistance Programme (EAP) & support servicesCycle to Work SchemeOngoing training and development via our Motorv8 and Vospers 5 programmesManufacturer‑specific trainingStaff and customer referral schemesAs a Commercial Vehicle Sales Support Coordinator, you will support the sales team at our Matford Way, Exeter site, supporting with the sale, preparation, movement and overall customer experience in the supply of new and used commercial vehicles. The role exists to increase the efficiency of the department, and to ensure that processes are adhered to reduce risk, provide a consistent quality customer experience, maximise the timely visibility of sale vehicles to the market thus remove unnecessary costs or delays.Key ResponsibilitiesCoordinate the mechanical and cosmetic preparation of both sold and unsold vehiclesEnsure display and demonstrator vehicles are clean, fuelled, and compliant with Vospers and consumer standardsLiaise with internal and external suppliers to manage work and accessory fitment timelinesSupport the sales team with inbound customer callsReview listings on Vospers.com and Autotrader to ensure high‑quality used vehicle advertsCarry out final quality control checks prior to vehicle handover or displayConduct 48‑hour follow‑up calls with customers and report any concerns to the sales teamPerform weekly demo audits to manage vehicle cleanliness and mileageOrganise vehicle collections and deliveries as neededAssist with photography of sales vehiclesAbout YouWere looking for someone who is:Organised and process‑driven, with strong attention to detailComfortable working as part of a close‑knit, high‑performing teamSelf‑motivated and able to work under pressureIn possession of a valid UK driving licence (subject to DVLA checks)We ask all our colleagues to demonstrate our core values: care, accountability, performance, respect and integrity.£25,396.80 per annumHoursMonday - Friday, 40 hours per weekNo terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. #J-18808-Ljbffr


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