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AV Event Technician

2 weeks ago

Greater London, United Kingdom Kinly Full time

Role: AV Event Technician Contract Type: Full-time, Permanent Location: London (City) Salary: £40,000 - £50,000 depending on experience, plus company benefits Hours: 40 hours per week (Monday – Friday) working shifts between hours of 7am and 7pm Yorktel‑Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in‑house expertise includes AI‑powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40‑years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world. Key Responsibilities Running and managing comprehensive AV events, including rigorous pre‑event testing of audio, video feeds, and wireless microphone battery levels Operation of live audio and vision mixing, encompassing advanced audio mixing (digital consoles, routing, EQ, dynamics) and seamless video switching between multiple sources Camera set‑up and operation (broadcast‑grade, PTZ) for live event capture and optimal remote viewing Setting up and operating virtual and hybrid events using platforms like Zoom (Meetings & Webinars) and Microsoft Teams Town Hall, including host controls, engagement tools, and seamless integration of external AV sources Primary contact for event coordination, liaising with clients to understand and translate complex requirements into technical solutions Attending pre‑production meetings for scheduled special events and providing primary support for global production events Owning the event experience for meeting hosts and attendees Setting up and running live webinars, including feeding Zoom/Teams into live webcasts Advising and guiding users on best practices for virtual events Operating and configuring both software (e.g., OBS Studio, vMix) and hardware encoders, optimising settings for high‑quality, stable streams Diagnosing and isolating technical faults in complex AV and IT systems, with advanced troubleshooting of audio‑video synchronization (lip‑sync) issues Designing robust and redundant technical setups (system architecture) and developing comprehensive Disaster Recovery (DR) plans for critical event components Mentoring other team members, including Locums, and assisting with the training of all technical team members Skills and Experience Proven experience working in a similar position within a corporate environment Strong knowledge of virtual technologies including Zoom, Teams, Webcasting, and streaming protocols such as RTMP, SRT, and HLS Familiarity with Content Delivery Networks (CDNs) and streaming service dashboards for monitoring stream health and managing network bandwidth requirements Effective stakeholder management, able to build rapport and trust with internal clients, producers, and external vendors Proactive service orientation, anticipating client needs and offering solutions Critical thinking and analytical skills for rapidly assessing issues and formulating effective solutions under time constraints Resourcefulness, finding creative solutions with available resources Adaptability and flexibility to thrive in dynamic, fast‑paced event environments If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. Equal Opportunities Yorktel‑Kinly is committed to providing equal opportunities in employment; all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics’. We welcome your application. #J-18808-Ljbffr