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Research Analyst (Social Media) Brandwatch is seeking a Research Analyst for its Strategy & Insights division. The role involves conducting bespoke research projects that help clients understand their brands, consumers and industries, then translating findings into actionable insights. Duties and Responsibilities Work with paid and organic social media content to understand and engage with client data. Work with clients across a range of industries and sectors, on both individual one‑off projects and ongoing reporting. Optimise your time to work on multiple fast‑paced projects at the same time and deliver quality and client‑tailored insights. Build a research/storytelling plan that maps to the brief, project objectives with timelines and accountabilities. Execute on a research plan and build a narrative with data that is engaging and actionable. Provide strategic and consultative guidance to clients across roles/functions to map to their larger business goals/data. Work collaboratively and independently on research projects with a focus on personal accountability and project management. Represent the team in client‑facing meetings, communication with clients on projects, and present to internal and external audiences. Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods. Essential Skills and Experience 2+ years of research experience or data/statistical analysis or agency experience, preferably with exposure to consumer insights and social media research. Proficiency in managing your own time and working across projects. Understanding of marketing, market research and/or social media. Ability to think like a client and make recommendations based on business objectives. Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables. Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus. Competency in Excel, Word and PowerPoint. Full training in Brandwatch software will be provided. Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Multilingual skills are a plus, but not a prerequisite. Benefits Cision Group Personal Pension Scheme Life Assurance Healthcare cash plan Dental Insurance Private Medical Insurance (For directors and above only) Gym Subsidy Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program BenefitHub (Retail discounts) EEO Statement Brandwatch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or other protected statuses. Brandwatch is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Brandwatch will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr@brandwatch.com. #J-18808-Ljbffr
