Sales Consultants Wanted

1 week ago


Greater London, United Kingdom CVUK Full time

Sales Consultants Wanted - Luxury Pawn Store - Central LondonRenowned for lending to asset rich clients, lend against and buy fine jewellery, watches, gold, cars, art, designer handbags, antiques, fine wine, cherished plates, rare stamps, coins and other collectables. Our business is outside of the “norm” for a standard pawnbroker and our colleagues deliver exceptional and knowledgeable experience to every client, every time.The Appraiser is very much a focal point within the store. There is a requirement for outstanding performance delivery against the required business KPIs delivering growth and profit for the business.The successful candidate will be responsible for delivering an exceptional client experience whilst achieving company objectives. They should be passionate about customer service and thrive on new challenges as well as having previous experience in a customer service facing environment as well as good communication and people skills. They will be commercially intelligent and highly competent in managing high valued products and can adapt to different clientele and situations.Responsibilities:Candidates will be accountable for delivery in the following areas:Appraise different items including jewellery, watches and handbags amongst other itemsRetail sales of luxury items of diamond jewellery, prestigious watches and luxury handbagsResponding to customer enquiries and comments daily by email or telephone as well as face to faceMaintaining awareness of market trends in the pawnbroking and luxury goods industries, understanding forthcoming customer initiative and monitoring what local competitors are doingRole Responsibilities:Promoting the organisation locally where possibleAct as Brand Ambassador and Excellence in standards and brand imageReach targets set by Senior ManagementEssential Skills or Experience:Significant record of delivery in a pawnbroking and / or retail jewellery or high-end handbag storeJewellery and / or watch and / or handbag product knowledgeIT literate (including Outlook and Excel)Proven sales and customer service abilityHighly numerate and literateFluent in the English languageDesirable Skills or Experience but not essential:Pawnbroking proceduresFine Art and AntiquesExternal Jewellery / Gemmology / Watch qualificationsLuxury goodsThey offer a competitive basic salary plus a target related quarterly bonus. #J-18808-Ljbffr



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