Mobile Response Officer

Mobile Response Officer (Security) Join to apply for the Mobile Response Officer (Security) role at Anchor Group Services. 4 days ago Be among the first 25 applicants. About Us With a wide range of roles available nationwide, you can find your perfect fit at Anchor. We pride ourselves on our commitment to you, offering perks such as an employee assistance programme, wage advances with 'Wagestream', and a dedicated manager. As industry leading employers, we also provide accredited online training through our Anchor Academy and opportunities for career progress. Apply today and become part of Team Anchor. Job Description Job Role: Mobile Response Officer (Security) Working Hours: 4 on 4 off shift pattern, 42 hours per week average (12-hour shift); flexible for day and night shifts as required. Pay: £12.60 per hour Location: Chester Business Park, CH4 9QE Reporting to: Support Services Manager Overview An exciting opportunity has arisen at Anchor Group Services for an experienced Mobile Response Officer to join our mobile response team based at Chester Business Park. You will be responsible for alarm activations and deactivations, scheduled locking and unlocking of client buildings, and mobile patrols to ensure safety and security of multiple sites. You will work closely with the Support Services Manager and our 24‑hour Control Room to deliver exceptional service to our clients. Duties Include Protect client’s property, people and/or assets by providing security services in accordance with Assignment Instructions and site procedures. Follow set run sheets and complete appropriate documentation. Secure premises by performing scheduled locking and unlocking procedures. Conduct thorough foot patrols and building inspections to identify and report security risks. Respond promptly to alarm activations, assess situations and take action to safeguard property and people. Carry out regular site and welfare checks for staff and visitors. Liaise with emergency services during incidents, providing clear information and support. Perform routine vehicle checks to ensure safety and compliance. Undertake parking enforcement and monitoring duties in line with client requirements. Adapt quickly to different environments and tasks while maintaining strong security presence. Provide detailed incident reports and maintain accurate logs for audit and compliance. Support ad‑hoc tasks such as supervising deliveries when required. Requirements Full UK Driving Licence – ESSENTIAL Valid frontline SIA licence (DS or SG) – ESSENTIAL Full 5‑year employment history – ESSENTIAL Basic vehicle upkeep knowledge. Basic computer/smartphone literacy. Good customer service skills. Experience with conflict resolution and confidence to handle confrontational situations. Good written and verbal communication. Time‑keeping skills and punctuality. Flexibility to meet job requirements. Benefits Access to nationally recognised courses via Anchor Academy. Access to SIA and First Aid training at discounted rates with financial support. Auto‑Enrolment Pension (if earnings qualify). Stream – access to pay as you earn. Cycle to Work Scheme available. Full uniform provided. Free Employee Assistance Programme 24/7. Hospital Saturday Fund. Reward and Recognition awards. What’s Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability, genetic information or any other reason prohibited by law in employment. #J-18808-Ljbffr