Mobile Response Officer

Job Role: Mobile Response Officer (Security)Working Hours: 4 on 4 off shift pattern 42 hours per week average (12 hours shift) - days (6:00-18:00) however must be flexible to cover night shifts when required.Pay: 12.60 per hour Location: Working out of Chester Business Park CH4 9QE Reporting to: Support Services Manager Overview An exciting opportunity has arisen at Anchor Group Services for an experienced Mobile Response Officer to join our established mobile security team based out of Chester Business Park. The successful candidate must have a valid SIA Licence and a full UK Driving Licence as a minimum. You will be responsible for alarm activation/deactivation locking and unlocking of client buildings and liaising with the Support Services Manager and the 24-Hour Control Room to maintain an excellent standard of services to our clients. Duties include:Following set run sheets and completing appropriate documentationLocking and unlocking sites Completing foot patrols and building checks Attending alarm activations Conducting site and welfare checks Liaising with emergency services when attending incidents Completing company vehicle checks Conducting parking enforcement and monitoring duties RequirementsFull 5-year employment checkable historyValid frontline SIA licence DS or SG Full UK Driving Licence Basic vehicle upkeep and maintenance knowledge associated with a driving role Basic computer/smartphone literacy Good customer service skills experience of conflict resolution and the confidence to handle confrontational situations in the correct manner Good written and verbal communication time-keeping skills and punctuality with flexibility to meet the job requirements BenefitsAccess to a range of nationally recognised courses to help further your career via the Anchor AcademyAccess to SIA and First Aid training at discounted rates with financial support availableAuto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Whats Next If you would like to be considered for this position APPLY NOW and we will be in touch. Other companies may call this role: Mobile Response Officer Mobile Responder Security Responder Mobile Security Officer Alarm Call Out Responder Mobile Security Patrol Officer Rapid Response Security Officer Security Response Specialist Mobile Surveillance Officer Protective Services Response Officer Emergency Response Security Agent Field Security Officer Security Operations Officer Mobile Security Response Coordinator Mobile Guard Response Patrol OfficerWithin commuting distance of: Liverpool Chester Wrexham Birkenhead Rhyl Denbigh Ruthin Wallasey West Kirby Ellesmere Port St Asaph Runcorn Widnes Flintshire Cheshire Connahs Quay Flint MoldRequired Skills:Experience managing teams in security and cleaning services. Strong leadership and people management skills with the ability to develop teams. Excellent communication and presentation skills with experience engaging clients and senior management. Ability to manage change efficiently while maintaining high service standards. Strong problem-solving skills and the ability to analyse and resolve operational challenges. Knowledge of compliance health & safety and employment law related to soft services management. Proficiency in Microsoft 365 (Outlook Word Excel PowerPoint) and workforce management systems (Timegate Zoho). Experience in recruitment disciplinary processes and risk assessment management. A flexible and adaptable approach with a strong sense of teamwork. Full 5-year checkable employment history. A valid frontline SIA Licence Key Skills Children Activity,Apprentice,Advertising,Gallery,IT Software,Barista Employment Type : Full Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 - 12