IT Operations Analyst: End-User Support

7 days ago


Greater London, United Kingdom Lockton Companies Full time

A growing business technology firm in Greater London is seeking an IT Operations Analyst to support application maintenance and assist end users with queries. Key responsibilities include diagnosing issues across applications, providing desk-side support, and managing user accounts. The ideal candidate will have experience in application support, strong customer service skills, and a basic understanding of IT Service Management. Knowledge of Salesforce and the insurance industry is preferred. This role ensures crucial support during a significant growth phase.
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