Flagship Store Manager

2 days ago


City Of London, United Kingdom Dermalogica UK Full time

Flagship Store Manager (Maternity Cover) OTE: £48,000 per annum (base £32,000 – £35,000, plus uncapped commission and a quarterly bonus). Dermalogica is the world's leading professional skincare brand, committed to empowering and educating customers through our pillars of Education, Personalisation, and Human Touch. As a Flagship Store Manager, you’ll be the heart of this mission on the shop floor, inspiring and leading your team to deliver an exceptional, personalised customer experience. Responsibilities Business driver – Drive retail growth month‑on‑month, exceed location targets & KPIs, create exciting in‑store events and masterclasses, ensuring full bookings. Team leader – Model the highest service standards, perform services regularly, collaborate with District Sales & Education Manager and Retail Training Manager on counter training, ensuring team excellence. Mentor & coach – Provide regular mentoring and coaching, motivating team members to succeed. Professionalism – Maintain grooming and brand standards, embodying Dermalogica values every day. Qualifications Minimum 2 years of management experience, preferably in retail. Equivalent Level 3 (or higher) in Beauty Therapy with Facial Electrical (NVQ 3/4). This is an essential requirement. Strong outgoing personality, creative thinker with the ability to create engaging counter theatre. Passion for skin health, using this passion to inspire others. Benefits Private health care with Vitality and Medicash. Life insurance with Legal & General including Virtual GP, wellbeing and counselling, and financial protection. 5 % pension contribution and access to a pension advisor. Birthday off and 5 paid sick days per year. £70 monthly product allocation. Early access to new product innovations. 30 % off Unilever Prestige Brands (Hourglass, Living Proof, Tatcha, etc.) and other Unilever discounts. Opportunity for growth and development through our learning platforms. Please note that candidates must have completed their NVQ 3 or 4 Beauty Therapy qualification (or equivalent) and be able to provide a certificate at interview. Seniority level: Mid‑Senior Level | Employment type: Full‑time | Job function: Customer Service, Management, Other | Industry: Retail #J-18808-Ljbffr



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