Network Engineer

Who We Are We’re the people behind global loyalty currency, Avios, and home to two ambitious, growing businesses across Loyalty and Holidays. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world’s most rewarding experiences for our customers through loyalty programmes, new products and holidays. The Opportunity Our Network Engineering team is responsible for driving technology change and managing technical debt, with a cloud-first strategy at the heart of everything we do. We work closely with product and development teams to support growth and innovation across the business. As part of the core engineering function, this is a hands‑on operational role with a strong focus on Network Security, NetDevOps, and Content Delivery. We’re looking for a highly skilled Network & DevOps Engineer with expertise in Akamai (or a comparable CDN), Palo Alto Prisma Access (SSE), AWS networking best practice, and infrastructure automation with Terraform. This role blends advanced network engineering, cloud security, DevOps automation, and edge performance optimisation to deliver secure, scalable, and high-performing infrastructure for global applications. In this role, you’ll take ownership of ensuring secure connectivity, efficient content delivery, and cloud‑native automation across hybrid and multi‑cloud environments. This role is based out of our London office. We call our approach to hybrid working The Blend— it’s about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. You will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What You’ll Be Doing Working within the Tech Ops function of Core Engineering, support Product, Data, and AI‑focused teams, ensuring cloud networking is well‑architected and guardrails are consistently applied. Take ownership of the design, implementation, and maintenance of content delivery and web security solutions, ensuring clients benefit from optimal performance and security; configure and manage Akamai‑provisioned services such as Property Manager, Edge Logic Cloudlets, WAF, Datastream, AAP Policy, and PKI; troubleshoot and resolve technical issues end‑to‑end. Collaborate with cross‑functional teams to align Akamai solutions with business needs, maintain policies in line with industry trends, provide recommendations for continuous improvement; review and implement both vendor‑proposed changes and internal change requests from product, data, and application delivery teams. Perform technical review and implementation of network‑related CI/CD delivery across cloud and content delivery platforms; participate in working groups to deliver business objectives and drive technical improvements. Contribute to proactive development of network environments, guided by business plans, technical architecture, and long‑term strategy to meet future requirements. Lead network security, developing and maintaining policies and procedures in line with audit requirements and industry standards such as ISO and PCI; manage escalated network and firewall infrastructure support, provide consultation, and deliver cloud network capabilities. Take ownership of firewall security policy administration, branch LAN infrastructure maintenance and configuration, DNS management, and the interpretation and implementation of firewall and LAN‑based changes. Ensure successful ownership and management of network operations tickets, ensuring they are handled efficiently and effectively. What We’re Looking For You’ll be calm under pressure, confident engaging with stakeholders at all levels, and able to manage tight deadlines when restoring critical services. Strong communication, ITIL knowledge, and a collaborative mindset are essential. We’re looking for someone who embraces new technology and takes pride in delivering excellent service. Occasional travel and hands‑on support with IT equipment may be required. Key Skills & Experience AWS Networking & Security: VPC design, subnetting, routing, NAT, peering, plus Security Groups, NACLs, IAM and AWS WAF/Shield. Content Delivery & Performance: Experience with Akamai, Alkami, CloudFront or similar CDN platforms. Connectivity & Access: IPSEC and client VPN solutions, DNS and domain management, and Palo Alto Networks. Infrastructure as Code: Terraform (including automation principles) and broader IaC practices. Certificates & Monitoring: TLS/PKI lifecycle management, network monitoring, troubleshooting and optimisation. Identity & Delivery: CI/CD tooling, SAML/IDP integration and Microsoft Entra. We Might Not Be Right For You If You only want to focus on your to‑do list; we’re a small, high‑performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn’t right for everyone. You’re looking to create but not build; this is an end‑to‑end role, you need to be comfortable owning your space, from ideation through to delivery and review. Location: London, England, United Kingdom Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Technology, Information and Internet Equity, Diversity and Inclusion at IAG Loyalty Our vision, “to create the world’s most rewarding experiences,” applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. Please let us know if we can make any reasonable adjustments to support your interview process with us. #J-18808-Ljbffr