Work Co-ordinator

1 day ago

Preston, United Kingdom ctrg Full time

ctrg has an exciting opportunity to work as a Work Co-ordinator in Preston, PR2 9ZDYour Pay rate as full time work Co-ordinator:You will be paid £12.21Typical working hours as a full time Work Co-ordinator:5 days a week from 08:30 until 17:00Key Responsibilities:Distribute logo requests to Digitising Team members. Assessing requests in order to allocate to the most appropriate team member.Process urgent requests where these would be missed systemically.Identify any duplicate requests or emails and take relevant actionIdentify and escalate any customer complaints to Team LeaderProactively contact internal customers to reduce delays with order processingProvide administration support to the Digitising and Customer Service teams to ensure the smooth operation of the processes.Ensure the operation key performance indicators (KPI's) are recorded promptly.Take a lead in monitoring and co-ordinating 5S and quality departmental inspections. Develop a plan to address any actions required.Maintain and report on the team's standard operation procedures (SOP's) and training matrix ensuring all data is up to date.Develop good working relationships with internal stakeholders to ensure good two way communicationMaintain all Digitising daily and monthly reportsKnowledge & Experience:Good communication skills (verbal and written) and problem solving skillsGood telephone mannerGood verbal and written EnglishProficient with MS word, excel and outlookWilcom embroidery software training will be providedAttention to detailLocation: Preston, PR2 9ZDctrg has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, and sexual orientation.Apply now to become a full time Work Co-ordinatorctrg limited is acting as an employment business in relation to this vacancy. #J-18808-Ljbffr

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