Rehabilitation Support Worker

Job Summary Provides daily support, promoting those on the caseload to achieve their personalised therapeutic rehabilitation goals, inclusive of personal care, meal and bedtime preparation and functional/physical activities. These goals may require the use of moving and handling equipment. Works within the multidisciplinary team in a Primary Care setting including clients' homes, residential homes, acute settings, clinics and the office. Assists and carries out delegated duties in line with the provision of evidence-based practice, to assist with implementing and progressing set therapeutic care plans and chronic disease management reviews. Works a variety of shift patterns which includes weekends and bank holidays on a rota basis. Core working hours are 8‑4 pm and 1‑9 pm, 7 days a week. Main Duties Responsible for implementing and supporting rehabilitation plans written by Physiotherapists, Occupational Therapists and Nurses. Promotes and encourages client self-care and independent health promotion. Provides regular feedback to the Therapy or Assistant Practitioner case holder, Coordinator, community Nurse and the wider multidisciplinary team to promote consistent and progressive management of the client's 4‑6 week rehabilitation program. Contributes to multidisciplinary goal planning sessions/meetings, showing initiative in areas where competent and as agreed by senior staff. Assists the wider team with the prevention of unnecessary hospital admission, promotes timely and safe discharges and supports proactive, therapy‑led case management. Ensures accurate and timely record keeping. Works autonomously and undertakes lone working in the community. When barriers to understanding exist, staff need to use tact, motivation, negotiating and reassurance skills. Information received and given may be sensitive and will need to be handled in an empathic and professional manner maintaining confidentiality within Trust Policies and professional codes of conduct. Involves clients, family and carers in the planning of care/rehabilitation programs and encourages self‑management where appropriate. Communicates effectively with all members of the Integrated Community Service and partners. Job Responsibilities Visit clients within their place of residency to support rehabilitation programs, devised by qualified professionals and Therapy Assistant Practitioners. Promotes empathy, understanding, compassion and a safe environment for all clients and colleagues. Obtains client, family and carers consent prior to completing client‑centred activities. Listens actively to clients to establish an understanding of their needs to help them make informed decisions about their care. Encourages independent self‑care and health promotion. Monitors clients' progress, providing prompt truthful and sensitive feedback to client, family, carers, the case holder and the wider multidisciplinary team. Forms professional relationships with clients and communicates condition‑related information to them in a way that respects their views, autonomy and culture. Advocates for clients and their best interests. Recognises risks to clients, family or carers, escalates and discusses concerns with the case holder, identifying and completing an incident report and/or Safeguarding alert as required. Recognises potential communication barriers and implements ways of promoting effective communication. Manages unpredictable and/or volatile situations effectively. Works closely with all members of Community Health Services and partner services. Completes initial and refresher trainings in observation taking, medicines management, SEPSIS and NEWS 2. Completes trainings identified by senior staff or the Trust to remain compliant with ever‑changing demands and directives. Assists and performs relevant diagnostic procedures as requested by appropriate clinicians. Assists with prescribed medication according to Trust policy. Identifies relevant basic equipment and gives feedback to case holder with appropriate clinical reasoning. Delivers, fits and demonstrates basic prescribed equipment to client and appropriate others, ensuring client safety. Safely undertakes moving and handling as well as positioning of clients using appropriate equipment as part of rehabilitation program, adhering to the Trust's Moving and Handling Policy. Continually completes risk assessments for client, self and others. Undertakes clinical procedures within own scope of competencies, safely and precisely utilising a variety of clinical interventions and equipment. Performs basic assessments, using evidence‑based knowledge to recognise abnormalities in client's condition or home situation and ensures a timely handover to the appropriate professional. In an emergency situation, applies immediate knowledge and skills for response including CPR, escalating to the appropriate healthcare professional or emergency services. Maintains client confidentiality at all times. Respects clients as individuals and ensures their dignity and privacy. Promotes health and wellbeing enabling clients to access information and resources appropriate to their needs. Person Specification Education, Qualification and Training (Essential) NVQ 2 in Health and Social Care and/or significant care experience. Desirable Care Certificate. Other Essential Access to a vehicle and holds a full UK driver's licence. Able and willing to travel countywide. Able to work weekday, inclusive of bank holidays, weekends and shift work 8‑4 pm or 1‑9 pm. Experience (Essential) Experience of working in a Health or Social care setting. Understanding of the importance of quicker hospital discharges to medically optimise patient's recovery. Experience (Desirable) Experience of working within the Community Health/Social Care. Significant experience of client personal, physical and general care tasks. Knowledge and Skills (Essential) Ability to undertake frequent standing, bending, kneeling, crouching, hoisting and other moving and handling practices. Demonstrates a commitment to equality and diversity. Evidence of strong communication and interpersonal skills. Knowledge and Skills (Desirable) Awareness of Therapy based rehabilitation practice. Ability to complete basic wound care and clinical observations. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants. Employer Details East London NHS Foundation Trust Address Shefford Health Centre Robert Lucas Drive Shefford SG17 5FS Employer's website https://www.elft.nhs.uk/ #J-18808-Ljbffr