Restaurant & Events Manager

About the Location Opened 200166 Bedrooms59‑seater Bistro4 Private Event Spaces – seating up to 100 Once an eye hospital, this landmark Victorian building built in 1884 is located in the central business district of the city, close to the Jewellery Quarter and the popular Broad Street area. With world‑class retail and cuisine, the city is a vibrant cultural cauldron with something for everyone and benefits from excellent links for regional and international travellers. Birmingham has 35 miles of canals, more than Venice — enjoyed by walkers, cyclists and narrowboat owners and reminding us of a unique industrial history. About The Role Restaurant & Event Manager, Hotel du Vin Now this is a role to sink your teeth into. Why not get paid for doing what you love, get loads of perks and benefits, learn new skills, and make a career for life with Hotel Du Vin? As a full‑time Restaurant and Events Manager, you will be responsible for the smooth running of our Bistro and Events Operation. You will be a hands‑on leader, delivering intuitive service, creating WOW and memorable experiences for our guests; primarily leading the Bistro and Events operations at the hotel from the front, efficiently managing our guest expectations, and leading a team of Assistant Managers, Supervisors and Food & Beverage Assistants through effective communication, planning and engagement. You will be empowered with the accountability of achieving your departmental budgets and meeting the objectives of your KPI’s, collaborating with other heads of department at the hotel and key stakeholders. Being responsible for self‑growth, coaching for performance and supporting the career development of your team members with a progressive approach is paramount to us. You will be experienced in running a brand‑reputed busy restaurant operation and looking for a step into a hotel career or already working within a hotel in a Restaurant or as an Events Operation Manager with exceptional organisational skills and an eye for detail managing the service delivery of meetings and private events in volume, looking for more responsibility and challenges to prepare you for your next role. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We’ll help you be 'The Difference' between good and great guest experiences. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into an F&B Manager position – we actively encourage internal development and progression – Onwards and upwards. Benefits In addition to competitive rates of pay we offer: Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night. Discounted Friends and Family Room Rate with 50% off best available rate. 35% off your bill when you dine in our Brasseries and Bistros. Fully funded Apprenticeship programmes that support you in developing your career. High Street Discounts on a range of high street shops, experiences, holidays, and more. Cycle to work scheme – save up to 40% on a wide range of bikes. Healthcare Cash Plans – dental, optical, medical and more available from £5 per month. Referral schemes that pay up to £1500 (just for getting your mates jobs). A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom. We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more. We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary. We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast. We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives. Employee Assistance Programme – free, confidential advice available 24/7 to you and your family. Plus on completing your probationary period you will be provided with: Private Medical Healthcare. Bonus Plan based on clear and transparent KPI’s. Critical Illness cover. Life Assurance. Our Sustainability Goals 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who works on projects year round. We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace. Interested? Click Apply Now Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 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