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Senior Delivery Manager Company: Crown Commercial Service Location: Liverpool, Newport, Birmingham Band: 5 Salary: £59,877 – £66,869 Terms: Permanent Hours: Full Time Closing Date: 16th November 2025 Responsibilities Set the standards for delivery management and explore new and innovative ways of working to improve delivery within the organization. Support and mentor the Delivery Managers within your line management. Facilitate Scrum agile ceremonies across several teams and mentor the teams on Agile best practices. Support the delivery teams to ensure we have the adequate amount of resource to deliver against goals. Work with business stakeholders to facilitate effective and efficient delivery of products and services from within your portfolio. Define the best processes or delivery methods to use, including measuring and evaluating outcomes. Contribute within the wider Agile Delivery community. Develop and utilize meaningful metrics to lead teams toward their goals and understand areas for improvement. Own and build relationships with technical teams, Product Owners, senior stakeholders, management and third‑party sub‑contractors using effective governance mechanisms. Ensure milestones, project plans and risks within your portfolio are managed and maintained, supporting other Delivery Managers. Assist delivery teams to manage and visualise outcomes, prioritise work and agree on a minimum viable product (MVP). Facilitate effective communication between the organization and suppliers, manage supplier risks and issues, and ensure contractual deliverables meet quality standards and deadlines. Essential Criteria Proven experience in delivery/project management with a strong background in Agile methodologies. Agile certification preferred (Scrum Master, SAFE Agilist, MSP). Experience delivering digital products and services and technical programs (e.g., customer-facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms). Strong understanding of GDS standards, product development lifecycle, Agile frameworks, backlog refinement, user story mapping and CI/CD practices. Strong stakeholder management and communication skills across product, design, technology, business analysis functions and end users/customers. Experience with delivery tools such as JIRA, Confluence, ADO and [additional tools]. Success Profiles Leadership, Delivery at Pace, Communicating & Influencing – focus on delivering results quickly and effectively. Benefits Competitive salary linked to experience. Generous pension scheme. Discretionary non‑contractual performance‑related bonus. Remote working in addition to working in the advertised office. Flexi‑time scheme (available for B1‑B6). Minimum 25 days annual leave to a maximum service‑related 30 days, excluding bank holidays. #J-18808-Ljbffr
