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Desktop Support Officer
2 weeks ago
Human Resources Assistant at University for the Creative Arts This is an on-campus 2nd line IT support position which plays a pivotal role within the Information and Digital Services department, providing excellent customer service and technical advice to the University’s staff, students, partners and visitors. Reporting to the Campus IDS Manager, you will be a member of the End-User Computing team where you will play a key role in delivering high‑quality IT support services. You will help support the department by adhering to ITIL incident, problem and change management processes and be an ambassador for best practice and relationship building across this diverse user base. Solid experience of IT account management, IT troubleshooting, analysing and diagnosing technical software and hardware problems is essential. The successful candidate will be required to work at Farnham Campus 5 days per week. Please note interviews will take place in person, at Farnham Campus. Benefits We offer generous benefits including 30 days annual leave in addition to bank holidays, Local Government Pension Scheme and parking on site. #J-18808-Ljbffr
