Litigated File Handler

Litigated File Handler – Keoghs Application Deadline: 17 December 2025 Department: Legal Location: Bolton Description We are looking for ambitious, driven candidates who wish to join a dynamic, exciting and collaborative division to take the next step in their legal career. This role offers an experienced Litigated File Handler a chance to work within the UK’s largest and longest‑established counter‑fraud team. We share an informal, down‑to‑earth culture and deliver legal excellence in defeating dishonest motor claims and developing strategies to identify and prevent emerging risks. Join us in this important work and grow your career with us. The NDA File Handler will work within a team of fraud specialists and legal support staff. You will manage a caseload of Litigated RTA suspected fraud files for a cross‑section of insurance clients, working closely with sophisticated claims handlers and the relevant Lead Lawyer. The role demands adherence to defined processes, a forensic and analytical approach to evidence, and commercial awareness. Decision making must be reached within set timeframes in line with case strategy and client best interests. The caseload will include various types of fraudulent insurance claims: Bogus Passenger Staged/Contrived Fraudulent Exaggeration Induced Accidents Low Speed Impact Late Notification Claims Credit Hire Fraud MIB Linked & Organised Crime Key Responsibilities Run fraud cases from litigation to resolution. Strategic Excellence: Review and analyse evidence throughout the case life cycle. Set and agree case strategy with clients, adhering to Lead Lawyer guidance. Follow all process stages and identify strategic litigation opportunities. Spot client trends and opportunities to enhance client relationships. Client Excellence: Handle files on a non‑delegated basis following client guidelines. Ensure maximum client satisfaction and timely completion of client and internal MI. Achieve client and internal KPIs. Technical Excellence: Report to Insurer client throughout claim lifetime. Liaise with relevant parties to conduct investigations. Meet procedural and investigative deadlines. Achieve best possible litigation results, protecting client position and complying with court timelines. Delegate tasks appropriately to assistants. Maintain accurate Case Management System records. Adhere to file management policies and SRA Standards & Regulations. Financial Excellence: Operate commercially aware and efficiently. Secure profitability and achieve financial targets. Ensure timely and accurate billing. Cultural Excellence: Adhere to company values. Working Hours 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid lunch hour. Primary location: Bolton, Parklands Office. Attendance required at least 1 day per week. Skills, Knowledge and Expertise Experience in civil litigation claims handling or as a legal File Handler, or qualified (ILEX, LPC, etc.). Experience handling linked and organised fraud desirable. Experience with RTA pre‑litigated or litigated caseload. Understanding of insurance litigation practice, indemnity principles, and the CPR. Good advocacy, client care, analytical, listening, verbal and written communication skills. Prioritise work, meet deadlines, work under pressure, anticipate problems, propose solutions. Experience with time recording and billing systems and excellent IT skills. Desirable: Qualified solicitor or CILEX with necessary practice rights. Benefits Davies Incentive Plan 25 days holiday per year, increasing with service level (option to buy/sell 3 days). Family Cover Private Medical Insurance (Bupa) – single cover by default; family option within first month. Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering health, mental health and financial & legal wellbeing. Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets *after successfully completing probation. Seniority Level Executive. Employment Type Full‑time. Job Function Other, Information Technology, and Management. Industry: Law Practice. #J-18808-Ljbffr