Administrator

Administrator

This is a fantastic opportunity for an experienced Administrator to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for.
 
You will be working as part of an award winning, well-established family led company, that just genuinely offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued.
 
They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment.

£24,570
Stone, ST15
Monday - Friday; 8:30-5pm Role
 
As the Administrator, you will play a key role in supporting the company's Enforcement Team Manager and Head of Enforcement. You'll be the central point of contact for Enforcement Agents, providing efficient administrative support, allocating workloads, and ensuring operational compliance at all times.
 
As the Administrator, key duties will include:

Allocating and reviewing daily caseloads for Enforcement Agents, as well as supporting weekly planning with the Enforcement team
Completing a wide range/variety of daily administrative tasks
Monitoring staff performance, including Enforcement Agent cleansing.
Tracking and monitoring vehicles
Liaising daily with Enforcement Agents, and internal departments building great working relationships and trust with the Agents.
Reviewing and keeping on top of Enforcement Agents' certificates, making sure they are always compliant.
Handle incoming calls/emails and update case files
Work closely with the CFO and Accounts teams to process Agents' banking
Support with Enforcement Agent recruitment activities
Assist with spreadsheet creation and updates
Contribute to daily, weekly, and monthly operational planning Requirements
 
This Administrator role is ideal for someone who is highly organised, offers fantastic coordination skills and is confident communicating at all levels and across departments.
 
Additional requirements also include:

Proven experience in an administrative role and experienced within the enforcement or debt collection field would be
Ability to work independently and collaboratively
Confident user of Microsoft Office applications
Excellent written and verbal communication skills
High attention to detail and accuracy
Personable, engaging, and credible personality as well as being self-motivated, adaptable, and proactive within a fast-paced environment
Strong organisational capabilities, including managing multiple tasks and changing priorities  Additional Information

Continuous personal and professional development, with structured progression pathways
25 days plus bank holidays (4 days holiday to be used over Christmas)
Mandatory office shutdown between Christmas and New Year
Company pension scheme
Eye care vouchers
Regular social events
Company Sick Pay Scheme
Workplace Mental Health initiative
Free secure on-site parking
Excellent motorway, rail and bus transport links
Proudly certified as a Great Place to Work 2025 This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Administration professional to join an established, fast-growing business, offering fantastic career potential.

To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.
 
Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies