Free People Assistant Store Manager

Free People Assistant Store Manager - Richmond, UKJoin to apply for the Free People Assistant Store Manager - Richmond, UK role at Free PeopleThis position is located at 54 George Street, Richmond, , TW91HJ United Kingdom.Role SummaryTo create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus.What Youll Be DoingPeopleLead, mentor and motivate the team regarding leadership, visual execution and expectations through consistent feedback and accountabilityPromote ownership and delegationFoster team involvement and strategic planningConduct morning and all-store staff meetings and trainingsManage and motivate a high level of Customer Care using all resources and initiativesPartner with Store Brand Leader in performance appraisals and goal setting with timely follow-up to ensure employee developmentFacilitate hiring and recruitment; attract and retain talentOnboard, train and develop new hires with the Store Brand LeaderLead by example to set a high bar for productivityMentor, teach and problem-solve for the sales teamIdentify and develop internal talent for succession planningDevelop and enhance the selling culture within the storeProcessMaintain business awareness and drive sales to achieve and exceed goalsComplete planning objectives with District and Store level managementSupport scheduling and zoning needs in partnership with managementMaintain high standards for Customer Care, Operations and Loss PreventionPrioritize and delegate tasks to meet objectivesDrive restock process with management to maintain stock levels and sell-throughEducate staff on home office communications and initiativesCommunicate performance observations to district contactsWork with product receiving to uphold stock room standardsAct as MOD and manage all operational aspects of the storeUphold company policy and procedurePresentationUse weekly sales reports to track, analyze and communicate business results and strategies to maximize salesExecute and delegate weekly operational and visual objectivesEducate staff on training processes to maintain visual standardsMaintain awareness of brand aesthetic in the store environment and communicate with the teamProvide product performance feedback to District Brand LeaderWhat You'll NeedStrong people management and leadership skillsGood business acumen and ability to achieve visual and operational excellenceCritical thinking and a passion for evolving and innovatingProven track record of hiring and developing creative and operational talentExperience coaching, counseling and conflict resolutionThe PerksWork Life BalanceLife Leave: one day per year for life events, in addition to annual leaveWellbeingEmployee Assistance program for mental, physical and financial healthDiscount on external gym membershipsPrivate Medical Insurance for eligible employeesEmployee DiscountsUp to 40% employee discount at all URBN BrandsTravelSeason ticket loan for eligible employeesCycle to work scheme for eligible employeesContinued DevelopmentStructured support within the business with continued learning and developmentEqual Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all employment decisions on merit, job requirements and business needs.Seniority levelNot ApplicableEmployment typeFull-timeJob functionGeneral Business, Management, and Customer ServiceIndustries: Retail, Retail Apparel and Fashion, and Consumer ServicesReferrals increase your chances of interviewing at Free People by 2x #J-18808-Ljbffr