Store Lead

1 week ago

Richmond, United Kingdom TGJones Full time

Base pay range This range is provided by TGJones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About the role As a Store Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers, and our colleagues to feel proud to be part of the story we’re creating together. From first days at school to first birthdays and beyond, you’ll play a key role in helping our customers find everything they need to create meaningful moments and lasting memories. Inspiring and engaging your team to achieve outstanding standards and performance, aligned with the objectives of the Trading Plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Fostering a strong sense of pride across the store by ensuring colleague and customer areas are well‑maintained, while upholding high standards of safety, compliance, and operational excellence Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self‑awareness to support our colleagues in an environment where everyone feels valued and welcome About you Retail leadership experience (preferably in a fast‑paced environment) with working knowledge of KPI’s such as ATV and TPC Proven experience leading by example - actively engaging with your team on the shop floor and driving performance through hands‑on support A flexible and adaptable mindset, with the willingness to provide support across other stores in the area as required Strong relationship‑building skills, with the ability to communicate clearly, confidently, and effectively across all levels of the business Experience of supporting colleague training and development, and motivating teams adopting an ‘engage’ rather than ‘tell’ approach About us Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares. Benefits Company benefits for our store colleagues include in‑store employee discounts, generous 3rd‑party discounts, employee assistance programme, flexible shifts, company pension, and much more Seniority level Associate Employment type Full‑time Job function Management and Sales Industry Retail EEO Statement At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex #J-18808-Ljbffr

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