German speaking Customer Service Advisor

2 days ago


Manchester, United Kingdom French Selection UK Full time

German speaking Customer Service AdvisorManchesterRef: 4262GCCompany ProfileA well-established British company with international operationsResponsibilitiesGerman speaking Customer Service AdvisorAlso suitable for entry-level applicants without previous experience, recent graduates or equivalent, candidates without previous experience in Customer serviceLocation: ManchesterSalary: £25,000 per annum plus benefitsRef: 4262GCMain duties:To be the initial point of contact for customers and provide the highest standard of customer experience.The Role:– Respond to customer enquiries via phone and email providing outstanding customer service– Be responsible for order processing recording data accurately– Identify customer needs and upsell products when appropriate– Support and collaborate with all departments to drive the success of the business.– Proactively resolve any product or service issues to ensure customer satisfaction and loyalty.– Co-ordinate with the warehouse ensuring timely dispatch of goods– Administrative duties as neededCandidate's Profile– Fluent in German (written and spoken) essential– Previous experience in customer service or in an administrative role beneficial– Excellent communication and interpersonal skills– Confident, proactive and dynamic #J-18808-Ljbffr



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