First-Line IT Service Desk Analyst

3 days ago


Norwich, United Kingdom East of England Ambulance Service NHS Trust Full time

A regional healthcare service is seeking a Digital Service Desk Analyst to provide first-line IT support across all sites. The role involves logging incidents, resolving issues, and ensuring quality customer service while adhering to Trust SLAs. With a commitment to diversity and flexible working requests, this position offers the opportunity to work in a vibrant area surrounded by beautiful countryside. Candidates must have excellent communication skills and a willingness to learn. This advert is open for applications until Thursday, December 18, 2025.
#J-18808-Ljbffr



  • Norwich, United Kingdom East of England Ambulance Service NHS Trust Full time

    A regional healthcare service provider is looking for a Digital Service Desk Analyst to be the first point of contact for IT support issues. The role requires logging and resolving incidents, providing excellent customer service, and adhering to information governance policies. The location offers a vibrant working environment with access to both urban and...


  • Norwich, United Kingdom NHS Full time

    A leading health service provider is seeking an IT Service Desk Analyst to deliver excellent first-line IT support for clinical and corporate staff. The successful candidate will address a variety of IT queries through effective communication, while documenting incidents and ensuring a high level of service to customers. Candidates should have relevant...


  • Norwich, United Kingdom GO Airport Shuttle & Executive Car Full time

    A transportation services company in the United Kingdom seeks a Digital Service Desk Analyst. The successful candidate will provide first-line technical support to staff, manage IT queries through a call management system, and ensure compliance with service level agreements. Responsibilities include logging incidents, resolving common issues, and maintaining...


  • Norwich, Norfolk, United Kingdom Spinwell Global Full time £25,000 - £40,000 per year

    Role: Service Desk Analyst REF 96856Contract Length: Until 28/03/26Location: Hybrid/Norwich 2 days per week (Monday and Wednesdays) shift patterns run from 7am-10:30pm so candidates MUST live close to NorwichIR35: InsidePay Rate to Intermediary: Market RateSecurity Clearance: SC requestedSpinwell is recruiting for a Service Desk Analyst for an excellent...


  • Norwich, United Kingdom GO Airport Shuttle & Executive Car Full time

    Digital Service Desk Analyst – GO Airport Shuttle & Executive Car The Digital Service Desk Analyst is the first point of contact for all IT‑related support issues, providing effective first‑line technical support to Trust staff across all sites. The role involves responding to service requests and incidents via the Digital Operations call management...


  • Norwich, United Kingdom East of England Ambulance Service NHS Trust Full time

    The Digital Service Desk Analyst is the first point of contact for all IT-related support issues, providing effective first-line technical support to Trust staff across all sites. The role involves responding to service requests and incidents via the Digital Operations call management system, delivering a high standard of customer service in line with Trust...


  • Norwich, United Kingdom NHS Full time

    Go back Norfolk Community Health and Care NHS Trust IT Service Desk Analyst The closing date is 15 December 2025 The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where...


  • Norwich, United Kingdom East of England Ambulance Service Full time

    EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work : Great employee benefits : Our equality networks : Our vision &...


  • Norwich, United Kingdom Public Sector Resourcing Full time

    On behalf of the Cabinet Office, we are looking for a Service Desk Analyst (Inside IR35) for a 4 month contract based Hybrid in Liverpool or Norwich. Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices...


  • Norwich, Norfolk, United Kingdom GTC Recruitment Full time £31,000 - £42,000 per year

    Our client is seeking aService Desk Analystto operate within a secure and dynamic environment at the centre of government service delivery. The role acts as the first point of contact for users on the Official platform, providing both1st and 2nd line IT supportacross a broad set of devices and technologies.The position requires supporting a range of hardware...