eCommerce Manager
1 day ago
Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Retail Overview Join to apply for the eCommerce Manager – Marketplace role at Shanghai VIM Industrial Design Co., Ltd. This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it. Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that—someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them. If you're looking for a role where you can make things happen, keep reading. Responsibilities Owning the Marketplace strategy and driving growth across new and existing ranges. Building and nurturing supplier relationships that go beyond transactional—think strategic partnerships that unlock stock depth, speed to site, and killer listings. Using data like a pro to spot trends, optimise performance, and make decisions that move the needle. Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy. Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory. Making sure our Marketplace doesn't just grow—it thrives. Success Metrics Marketplace sales are up, way up. Product listings are optimised, conversion rates climb, and customers return. Suppliers love working with us and are proactive when new items emerge. Marketplace complements our core range, not competes with it. You are the go-to person for insights, ideas, and action. Location & Travel This role can be based in Nuneaton or London, and occasionally requires travel to any other location within H&B. We support flexibility and productivity of our employees by hybrid working arrangements with a minimum 2 days presence in the office. Qualifications / What You'll Need Solid experience in supplier management and Marketplace trading (Amazon, eBay, Mirakl, or similar). Commercial acumen and negotiation skills that make suppliers sit up and listen. A data‑first mindset—comfortable with analytics platforms like GA, Tableau, Metabase—and using them to drive decisions. A deep understanding of eCommerce from customer journeys to trading cycles. Experience with CMS and merchandising tools to optimise digital performance. The ability to work cross‑functionally and bring people with you even when the pace is fast and the pressure's on. Benefits / What We Offer The salary is competitive—we’ll talk numbers early. 25% off everything at H&B—including the fancy supplements. Pension contributions. Perks from other retailers—discounts, advice, and savings from brands you actually use. And more— we won’t list every perk, but it's more than just free fruit and a pool table. EEO Statement Holland & Barrett does not accept unsolicited resumes from search firms or recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate is submitted by a search firm or recruiter unless otherwise agreed with respect to specifics open position(s). #J-18808-Ljbffr
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