Administration Assistant
2 weeks ago
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Newcastle About the Role Lycetts Insurance Brokers, part of Benefact Group, is seeking an Administration Assistant for its Newcastle office. This role supports account handlers and executives in managing the insurance business for Lycetts clients and prospects. We welcome applicants at all career stages. What You’ll Be Doing Establish and maintain connections with internal stakeholders and external contacts, including clients, underwriting and claims teams. Collaborate with team members, handle incoming calls, and provide assistance or redirect queries. Carry out additional tasks assigned by management and offer project support when required. Build relationships across internal teams, enhance product knowledge, stay informed on industry trends, and pursue professional training and qualifications. Ensure accurate record‑keeping, manage accounting queries (where appropriate), process mid‑term adjustments, and assist with invoicing and documentation production. Support general office administration, including preparing documents for postage and coordinating delivery. What You’ll Need To Have Clear communicator with ability to work well in a team environment. Ability to build and manage cooperative and productive relationships. What We Offer A competitive salary – let’s discuss it. Hybrid working available upon successful completion of probation. Employer pension contribution of 5% rising to 10% after 5 years of membership. Annual bonus scheme (discretionary based on individual and company performance). Life Assurance cover up to 4× salary. 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively). Career development opportunities with funded support and financial incentives for professional qualifications. An Employee Assistance Programme with a wide range of benefits to support health and wellbeing. About the Company Lycetts Group has over 60 years’ experience in insurance, risk management and financial advice for commercial and private clients. Benefact Group is a UK charity‑owned international financial services group which has donated £250 million since 2014. #J-18808-Ljbffr
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