Retail Trainer

OverviewJoin to apply for the Trainer - Retail Adult Skills role at Maximus.Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. In the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives, including assessments and health services, employability programmes and specialist support.RequirementsDescription & RequirementsBe part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.To assess learner needs/skills through pre-course assessments, develop an ILP with SMART goals to address barriers/skills needs. Deliver outstanding, personalised, accredited/non-accredited interventions with embedded personal/social development to help prepare learners for further learning/employment/improved confidence.Key Contacts & RelationshipsInternalWork as a key member of the teamContinuous contact and relations with all operational colleaguesContact at times with representatives within other MAXIMUS operating divisions e.g. Central Division.ExternalEmployers, agencies and other stakeholders e.g Local Authorities, WYCA, DWP/JCP, NCS etc.Pre-course assessments and PlanningAdminister screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets.Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners, and that learner support is effectively assessed, reviewed, implemented, and evaluated throughout the learner’s journey.Training DeliveryDeliver accredited and/or non-accredited training programmes to 19+ Adults in any of the following subject areas (multi-disciplinary Trainers will be prioritised during selection): RetailTrain, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence.Deliver outstanding teaching, learning and assessment to learners. Ensure that the curriculum provides appropriate stretch and challenge for participants. Develop resources and bespoke materials to meet the needs of learners and employers.Promote, and deliver training in accordance with qualification and centre guidelines.Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes are embedded into delivery as required or delivered stand alone as needed.Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL).Supporting LearnersUndertake regular and meaningful reviews with learners to ensure they remain engaged in the programme, that they are progressing well relative to their initial starting point and any emergent needs are addressed.Record KeepingMaintain learner records accurately, both hard copy and electronically, and ensure all evidence for all visits is readily available and accessible for audit and quality purposes.Caseload ManagementUse MIS (inc. ILR) data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc.Monitor learner’s attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification.Quality AssuranceContribute towards the development, implementation and monitoring of key documents, policies and procedures e.g. Self-Assessment Reports and Quality Improvement Plans.Implement any improvements identified as a result of performance reviews and internal quality assurance.Take part in standardisation and team meetings and complete continuing professional development activities (including Observations of Teaching & Learning), as required.Professional DevelopmentMaintain own professional/occupational knowledge, skills and experience, including formal training/networking with fellow professionals.Encourage, undertake and respond to learner and stakeholder feedback, contributing to Maximus Training’s cycle of quality improvement.Participate in staff review/performance management processes to identify and meet training needs for self and others.Qualifications & ExperienceEssentialHold a minimum of a Level 3 teaching qualification (PTTLS or equivalent) and, where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in Retail.Level 3 Award in Assessing Vocationally Related Achievement or equivalentEnglish and Maths to at least Functional Skills level 2Retail occupational experience is requiredDesirableCTTLSLevel 4 Award in the Quality Assurance of Assessment Process and Practice or equivalentExperience using online learning platforms and portfoliosIndividual CompetenciesExperience of deploying motivational strategies to develop individuals.Proven experience of adult or work-based learning, teaching and assessmentProven track record of delivering funded employability programmes with complex learnersIT literate in Microsoft Office and digital tools (e.g. Microsoft Teams)Experience of managing and supporting colleagues and learners face-to-face and remotelyExperience of working with the unemployed on programmes that facilitate positive outcomesAbility to plan and organise own caseload and diary unsupervisedA strong team player, excellent communication, and stakeholder relationship skillsExperience delivering services to meet contractual and quality standardsAble to meet and exceed retention and achievement targetsAbility to manage learner numbers in line with budgets and delivery profilesExcellent presentation skillsReliable and capable of fulfilling the employment contractCommitment to quality and customersTraining to be delivered face-to-face and/or onlineFlexible work, including some evenings and weekendsUndertake any other tasks appropriate to the postComply with Maximus policies including Health & Safety, Safeguarding, Prevent and DEITravel RequirementsAllocated onsite base location but willingness to travel and work across Bradford, Leeds & Huddersfield (Essential)Full driving license and vehicle owner (Desirable)EEO StatementMaximus is committed to diversity, equity and inclusion in recruitment. We are a Disability Confident Leader and provide a guaranteed interview for disabled applicants who meet the minimum criteria. Reasonable adjustments will be considered during the recruitment process.SalaryMinimum Salary: 28,800.00Maximum Salary: 33,800.00Senioriy level, Employment type, Job function, IndustriesSenioriy level: Entry levelEmployment type: Full-timeJob function: Human ResourcesIndustries: Government AdministrationWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr