Lead User Researcher
2 weeks ago
hackajob Bristol, England, United Kingdom Lead User Researcher Made Tech is building a community of designers and researchers to support the public sector growing demand for a design‑led approach to service delivery. We are now seeking a Lead User Researcher to join our consulting delivery team helping a client with digital services in the education space. The ideal candidate will have experience in early years / primary education research or in EdTech, be comfortable with mixed‑methodology research, and possess strong senior stakeholder influencing skills. Key Responsibilities Lead one or more research deliveries, ensuring shared understanding of successful outcomes. Scope research focus and define objectives, plan activities, and lead overall delivery. Ensure a whole‑team approach to user research, inviting all stakeholders to observe sessions. Set best practice standards for the User Research team, including GDPR, MRS standards, and GDS Service standards. Lead mixed‑methodology research, analyzing and synthesizing data into actionable insights. Build relationships with clients and senior stakeholders, influencing strategic direction. Support business development by writing and reviewing bids. Oversee user researchers across the client account and promote cross‑functional collaboration. People‑manage user researchers and support hiring and onboarding across Strategy & Design. Promote user‑centred thinking and practices at Made Tech and client offices. Represent the user‑centred design community internally and externally. Skills, Knowledge & Expertise Experience in early years / primary education settings (4‑11 years). Experience of assessments. Experience of working in Ed‑Tech. Ex‑primary school teacher. Practice Proficient in usability testing, contextual enquiry, rapid research, survey development, and measurable/evaluative research. Experienced in leading user research across GDS development stages (discovery, alpha, beta); GDS assessments desirable. Highly experienced at leading user research through agile ways of working. Coaches junior team members on delivery. Proficient at analysing and synthesising complex data to generate valuable findings. Facilitates decision‑making based on user insights. Advocates for research standards including GDPR / MRS Code of Conduct. Promotes inclusive research practices and accessible service design. Community Supports the Discipline head in setting direction and supporting the research community at Made Tech. Promotes a positive, safe, inclusive, and open culture within the User Research team. Values constructive feedback. People Management Supports hiring and onboarding of research staff. Manages user researchers. Applies coaching techniques for professional growth. Job Benefits 30 days holiday plus bank holidays. Flexible working hours. Flexible parental leave. Part‑time remote working. Paid counselling, financial and legal advice. Optional social and wellbeing calendar. SC clearance required if successful. About Made Tech Made Tech is on a mission to use technology to improve society for everyone. We help organisations transform, deliver, and manage world‑class digital products and services. Recent projects include the Homes for Ukraine service, NHS service digitisation for mental health support, and real‑time asset monitoring for energy networks. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Software Development #J-18808-Ljbffr
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Lead User Researcher
7 days ago
Bristol, United Kingdom Synchro Talent Full time**Location: Bristol - Hybrid working** **Salary: £70,000 - £70,000 base + bonus** **Join the team as a Lead User Researcher!** Are you looking for an opportunity to join an extraordinary organisation that stands apart from the rest? My client is the pioneer in providing solutions that truly make a difference. With over 700,000 customers and their...
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Senior User Researcher
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Bristol, Bristol, United Kingdom Healthia® Full time £50,000 - £65,000 per yearSenior User Researcher - Health SectorSalary: £50,000-£65,000 depending on experienceDesign services that improve lives.We're looking for an experienced user researcher to join Healthia and shape digital services across healthcare projects. This is an opportunity to work at scale and directly influence how people stay well for longer.What You'll Be...
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User Researcher
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Intermediate User Researcher
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Senior User Researcher
3 days ago
Bristol, United Kingdom Made Tech Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Senior User ResearcherDepartment: Strategy & DesignEmployment Type: PermanentLocation: Any UK Office Hub (Bristol / London / Manchester / Swansea)Compensation: GBP 51,000 - GBP 60,000 / yearDescriptionMade Tech wants to positively impact the country's future by...
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Senior User Researcher
3 days ago
Bristol, United Kingdom Made Tech Limited Full timeMade Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to...
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Senior User Researcher
5 days ago
Bristol, United Kingdom ADLIB Full time**Own the research process for an essential product within a large organisation.**: - ** Work collaboratively with a mature User Research team, and wider UCD team.**: - ** Benefits include annual bonus, private medical insurance, and much more.** A major investments and financial services organisation are looking to add Senior UX Researchers to its User...
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User Researcher
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User Experience Researcher
2 weeks ago
Bristol, United Kingdom NatWest Group Full timeInnovation and Digital Design & Delivery, Customer User Experience Researcher - Bristol, United Kingdom- Permanent- Full Time#R-00235386 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in the United Kingdom and as such all...