Booking Coordinator

1 day ago

City Of London, United Kingdom Neighbourly® Full time

OverviewJoin to apply for the Booking Coordinator role at Neighbourly.At Pimlico, we're not just London's largest independent servicing and maintenance company—we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry.Purpose Of RoleThe Booking Coordinator role is a crucial part of our vibrant call centre in Lambeth. The position is at the forefront of converting customer enquiries into job bookings, utilising effective sales techniques. The role also coordinates our top tier engineers to attend client’s properties and is key to excellent service management.Key ResponsibilitiesProactively engage with customers to understand their needs and convert these interactions into booked services.Schedule and organise service calls, utilising sales skills to upsell or cross-sell services, that meet the customers’ requirements.Communicate effectively with field engineers (franchisees), ensuring they are briefed in readiness for customer visits.Record bookings accurately on our bespoke CRM to ensure field engineers (franchisees) have clear guidance in relation to the customer’s issue.Handle customer interactions via phone, email, and chat, ensuring interactions are managed professionally and empathetically to maximise the customer experience.Shifts8-hour shifts - flexible rotational shift patterns, including mandatory alternate weekend work.What You Will BringStrong sales acumen with a willingness to learn our sales formula to maximise conversion into bookings.A proven track record of converting enquiries into tangible sales.Exceptional communication skills, essential for building rapport with our client base.Ability to multitask and navigate various communication channels in a high-energy setting.Technological proficiency to efficiently manage customer data and track prior bookings with Pimlico. Clear understanding of first-class service and customer engagement.Great attention to detail – ensuring information is collated and recorded accurately.Role MixSales: Ensuring high conversion and opportunities to assist customers.Customer Service: Delivering a seamless booking experience with empathy and professionalism.Administration: Excellent attention to detail to ensure information is accurately recorded.Job TypeFull-time, PermanentBenefits31 days annual holidayBirthday day off – after 12 months serviceCanteenOn-site gymEmployee Assistance ProgrammeLife assuranceBrandPIM UK Pimlico #J-18808-Ljbffr

  • Media Booking

    2 weeks ago

    City Of London, United Kingdom Hearst Full time

    A leading media publishing company in London is looking for a Media Bookings Coordinator to manage the media booking process, ensure financial compliance, and support the sales team. The ideal candidate is detail-oriented, has experience with media booking systems, and excels in a fast-paced environment. Strong communication skills and a collaborative...

  • Booking Coordinator

    1 day ago

    London, United Kingdom Your World Healthcare Full time

    **Booking Coordinator** **Location**: London **Parking**:Not Specified **Job Type**: Temporary **Duration of booking**: Expected to last up to 3 months **Proposed start date**: ASAP **Sector**: Healthcare **Base: Hospital** **Band**: 3 / 4 **Pay Rates**: **Band 3** - £10.69 Paye inclusive of Holiday Pay **Band 4 -**£12.50 Paye inclusive of...

  • Booking Coordinator

    2 weeks ago

    London Area, United Kingdom 1e40e205-67de-4134-9f42-1d4ad9a2ec2b Full time £25,000 - £35,000 per year

    **CompanyWe are a London-based property services provider specialising in gas safety certificates, EICRs, EPCs, floor plans, and compliance checks. We work closely with landlords, estate agents, and property managers to deliver fast, high-quality services. Our team values professionalism, excellent communication, and smooth coordination to ensure every...

  • Bookings Coordinator

    2 weeks ago

    London, United Kingdom Phoenix Hospital Group Full time

    As the Bookings Coordinator, you will provide vital support of the highest quality to our patients, Consultants and Secretaries to ensure a seamless process of booking in procedures, both surgical and non surgical. The role requires a strong focus on providing a professional, efficient service to all key stakeholders. The Bookings Coordinator will...

  • Bookings & Scheduling Coordinator

    1 week ago

    London, United Kingdom Showforce Full time

    **Description**: A Showforce Booking and scheduling Coordinator is responsible for facilitating the booking process for the events and entertainment industry, you will play a crucial role in ensuring that the right people are scheduled and available for various projects. **Job title - Booking and scheduling Coordinator** **Location -...

  • Bookings Coordinator

    1 week ago

    London, United Kingdom Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Bookings Coordinator

    1 week ago

    London, United Kingdom Snowik Limted Full time

    **Bookings Co-ordinator** About Snowik Ltd: Snowik Ltd is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sector in the Central London, Surrey, and Greater London area. **JOB PURPOSE SUMMARY**: To work within the bookings team and to book maintenance and repairs for...

  • Booking Coordinator

    2 weeks ago

    London, United Kingdom Fortius Full time

    **Job Title** Bookings Coordinator **Department** Bookings - Fortius Surgical **Line Manager** Surgical Business Manager **Location** 2 Fitzhardinge Street / 18 Bentinck Street FSC/ 66 Wigmore Street FCL **Contract type** Permanent/Full time **Salary - £26,000 - £28,000** **About Fortius** The Fortius Group is the UK's leading private orthopaedic...

  • Booking Coordinator

    2 weeks ago

    London, United Kingdom Fortius Full time

    **Job Title** Bookings Coordinator **Department** Bookings - Fortius Surgical **Line Manager** Surgical Business Manager **Location** 2 Fitzhardinge Street / 18 Bentinck Street FSC/ 66 Wigmore Street FCL **Contract type** Permanent/Full time **Salary - £26,000 - £28,000** **About Fortius** The Fortius Group is the UK's leading private orthopaedic...

  • Booking Coordinator

    1 day ago

    London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic Booking Coordinator for Admissions to join the Central Booking Office at Great Ormond Street Hospital for Children NHS Foundation Trust.