Customer Operations Manager
2 weeks ago
Job Description Hate it when your pizza shows up cold? Be the person that makes sure the Pizza never misses the delivery time Our client is on the lookout for a Customer Operations Manager to join the pizza team of a brand that’s absolutely dominating the frozen aisle. These pizzas are super tasty — you’ve probably got a few knocking round your freezer already. They’re known for precision quality and a knack for nailing logistics that make the rest of the category jealous. The setup is already in great shape but this role is all about making something good even better. You’ll be the person connecting the dots from the moment a pizza leaves the factory line to the second it lands in a customer depot. End to end. No gaps, no delays, no cold slices. Be ready to manage their long‑standing partnership with one of the UK’s top frozen 3PL specialists. This relationship is built on trust, teamwork and the occasional OTIF number chat. You’ll be in daily contact with them — keeping orders flowing, pallets moving and service levels sharp. There’s a weekly ops call, a monthly review and plenty of hands‑on collaboration in between. Day‑to‑day that means managing the flow of pallets, checking the status of every order and investigating any depot non‑conformances before they become a problem. You’ll oversee SHUNTs (when a lorry picks up product from site) and make sure the transition from factory to 3PL is seamless. And when it comes to delivery performance you’ll be keeping a forensic eye on those OTIF scores — making sure every pizza gets where it needs to be right on time. Internally you’ll be the link between Operations, Demand Planning, Finance and Quality — the calm, clear communicator who keeps everyone aligned. Lead a small but mighty team (think Supply Chain Systems Assistant, Inventory & Supply Analyst and Customer Ops Administrator) supporting them to deliver consistently high standards while constantly finding ways to do things smarter. You’ll thrive here if you’re curious, pragmatic and great at solving problems in the moment. Ensure you have strong analytical skills, a solid understanding of FMCG logistics, and experience working with 3PLs. SAP knowledge would be the cherry on top. In return you’ll get to work for a business that’s leading the frozen food market not chasing it. One that’s genuinely open to new ideas and continuous improvement. The pace is quick, the stakes are high (these pizzas don’t move themselves) and the satisfaction of seeing it all land on time is unmatched. If you love the idea of orchestrating one of the slickest supply chains in frozen food and you fancy being the reason the nation never runs out of pizza then this might just be your tastiest role yet Required Experience Manager Key Skills Six Sigma Lean Management Experience Process Improvement Microsoft Outlook Analysis Skills Warehouse Management System Operations Management Kaizen Leadership Experience Supervising Experience Retail Management Employment Type: Full‑Time Experience: years Vacancy: 1 #J-18808-Ljbffr
-
Warehouse Operative
2 weeks ago
Leeds LS LQ, United Kingdom Operations Manager Full time £18,500 - £22,000 per yearWarehouse Operative (Part-Time 20HRS)About the roleThis is a fast packed role where you could be involved in a wide variety of tasks. It's a busy and physically demanding role where you will be on your feet all day, moving and lifting stock to ensure targets and deadlines are met.About BestwayBestway Group is a diversified multinational family owned business...
-
Warehouse Operative
1 week ago
Leeds LS LQ, United Kingdom Operations Manager Full time £18,000 - £20,000 per yearWarehouse Operative - PickingAbout the roleThis is a fast paced role where you could be involved in a wide variety of tasks. It's a busy and physically demanding role where you will be on your feet all day, moving and lifting stock to ensure targets and deadlines are met.About BestwayBestway Group is a diversified multinational family owned business with...
-
Warehouse - Cleaning Operative
1 week ago
Leeds LS LQ, United Kingdom Operations Manager Full time £18,000 - £25,000 per yearCleaning OperativeAbout the roleThis is a fast packed role where you could be involved in a wide variety of tasks. It's a busy and physically demanding role where you will be on your feet all day, ensuring that our depot is kept clean and tidyAbout BestwayBestway Group is a diversified multinational family owned business with annualised turnover in excess of...
-
Customer Demand Manager
2 days ago
Leeds, United Kingdom Customer Demand Manager opportunity with Consumer Hub Full timeOverviewHuge brand. Wanna help decide what they do nextOur client is a household name in pizzas and sweet treats and theyre on the lookout for a Customer Demand Manager to become the beating heart of their frozen pizza operations. Simply this role is all about world-class forecasting.ResponsibilitiesTake charge of a small but mighty team of demand planners...
-
Customer Demand Manager
4 days ago
Leeds, United Kingdom Customer Demand Manager opportunity with Consumer Hub Full timeJob DescriptionHuge brand. Wanna help decide what they do nextOur client is a household name in pizzas and sweet treats and theyre on the lookout for a Customer Demand Manager to become the beating heart of their frozen pizza operations. Simply this role is all about world-class forecasting.Take charge of a small but mighty team of demand planners and help...
-
Customer Demand Manager
2 weeks ago
Leeds, Leeds, United Kingdom Customer Demand Manager opportunity with Consumer Hub Full time £45,000 - £65,000 per yearJob Description Huge brand. Wanna help decide what they do next? Our client is a household name in pizzas and sweet treats and they're on the lookout for a Customer Demand Manager to become the beating heart of their frozen pizza operations. Simply, this role is all about world-class forecasting. Take charge of a small but mighty team of demand...
-
End-to-End Pizza Supply Chain Lead
2 weeks ago
Leeds, United Kingdom Customer Operations Manager opportunity with Consumer Hub Full timeA leading frozen food company is seeking a Customer Operations Manager to ensure efficient logistics from factory to customer. You will manage partnerships with top 3PLs, oversee order flow, and ensure timely deliveries. Ideal candidates have strong analytical skills and FMCG logistics experience. Join this fast-paced environment to orchestrate a top-tier...
-
Operations Manager, LBA5
2 weeks ago
Leeds, United Kingdom Operations Full timeOperations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create...
-
Operations Manager, LBA5
4 days ago
Leeds, United Kingdom Operations Full timeOperations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create...
-
Forecasting & Demand Planning Lead
2 days ago
Leeds, United Kingdom Customer Demand Manager opportunity with Consumer Hub Full timeA leading consumer goods company in Leeds is seeking a Customer Demand Manager to oversee demand planning and forecasting for their frozen pizza operations. This role involves leading a team to build reliable forecasts, collaborating with sales and marketing teams, and enhancing overall service performance. Ideal candidates will possess strong analytical...
