Operations Manager, LBA5

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities- Manage and develop a team of Area Managers - Lead operational teams on night shift deal with issues and positively impact site performance - Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence - Work closely with other support teams including HR Finance Health and Safety and Security - Design and deliver initiatives across the sites to improve operational performanceA day in the lifeYoull lead night shift at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business deep diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be. About the teamCustomer Fulfilment or CF is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology were always looking for ways to offer a bigger better product range delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed were known for. Were based in Fulfilment Centres which are at the heart of Amazons fast-paced Operations network. Our centres are sometimes referred to as the First Mile because its where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres so there are plenty of opportunities for every skillset. Some of us work with physical products while others analyse data to help everyone across the business make smart decisions.- A degree- Relevant experience in people and stakeholder management- Relevant experience in using data or anecdotal evidence to influence business decisions- Relevant experience in key areas of production and supply chains- - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.- - Experience in Lean Six Sigma and Kaizen techniques- - Experience in a similar logistical working environment- - Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.Required Experience:Manager Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1