Healthcare Customer Service Advisor

2 weeks ago

York and North Yorkshire, United Kingdom Michael Page Full time

Join to apply for the Healthcare Customer Service Advisor role at Michael Page. This range is provided by Michael Page. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Description As a Healthcare Customer Service Advisor you will be supporting members with a range of queries in relation to their services they have with the business. The role will be extremely varied including processing of claims and gathering all necessary information alongside booking appointments with healthcare professionals and providing updates ensuring excellent guidance to members during their healthcare enquiry. You will be mainly corresponding with customers over the telephone. This will be inbound and outbound calls and will communicate over email and occasionally other platforms if required. If you are passionate about helping and supporting customers, join an exceptional business in York which will invest in you from day one. Please apply now Profile Previous customer service experience this could be from a range of backgrounds such as retail and hospitality and care A confident telephone manner and excellent communication skills A caring and empathetic nature and able to deal with occasionally difficult conversations Resilience and a positive can do attitude Able to work in a fast paced environment An excellent team player Job Offer Salary of £26000+ reputable healthcare business+ central location in York+ full training provided+ structured career path in place+ superb offices and facilities+ excellent benefits package+ generous holiday allowance and option to buy and sell+ free gym on site+ hybrid working+ discounts of all major retailers+ no shift patterns or weekends+ Monday to Friday 9am-5pm+ excellent team and culture+ regular socials and events+ opportunity to participate in community and charity based projects+ immediate interview Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Administrative and Support Services #J-18808-Ljbffr

  • Healthcare Customer Service Advisor

    5 days ago

    York and North Yorkshire, United Kingdom Michael Page Full time

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    3 days ago

    York, North Yorkshire, United Kingdom Michael Page Full time

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    3 days ago

    York, North Yorkshire, United Kingdom Michael Page Full time

    Are you experienced within customer services and looking to further your career? Do you currently work in hospitality or retail and would like to get into an office based role? Would you like to join a fun and dynamic team where you will be provided the best training and progression opportunities? Then we would love to hear from you! Client Details Are you...

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    2 weeks ago

    York and North Yorkshire, United Kingdom Michael Page Full time

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    York, United Kingdom Michael Page Full time

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