CRM Lead

12 hours ago


Cheltenham, United Kingdom Digital Gurus Full time

This range is provided by Digital Gurus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Digital Gurus Role CRM Manager Leading UK Retail Group We’re looking for an experienced Retail CRM professional to take the lead on customer engagement for one of the UK’s top multi-brand retail groups. You’ll drive personalised campaigns, optimise the customer journey, and boost loyalty across ecommerce and store channels. You’ll need Proven CRM/loyalty experience in a retail environment (essential) Proficiency with CRM tools (e.g. Salesforce Marketing Cloud, Klaviyo, Braze) Basic HTML and solid knowledge of privacy regulations 33 days holiday (incl. bank hols) Get in touch to discuss furthe. Responsibilities Lead CRM strategy across the retail customer lifecycle Deliver targeted omnichannel campaigns to increase sales & retention Optimise journeys with segmentation, automation & personalisation Analyse customer data to improve loyalty and repeat purchases Ensure GDPR compliance and maintain data quality Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Advertising Industries Retail Referrals increase your chances of interviewing at Digital Gurus by 2x Get notified about new Customer Relationship Management Specialist jobs in Cheltenham, England, United Kingdom. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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