Sales Coordinator

CMA CGM – Billingham, England, United Kingdom Location Billingham, England, United Kingdom Job Title Sales Coordinator Key Responsibilities Proactively manage the end-to-end customer relationships, providing quotes, issuing invoices, following up for timely payment, and releasing containers at the end of the process. Deliver excellent customer service at every touchpoint. Analyse, benchmark and report on market conditions and activities. Monitor purchase, sale and stock of containers. Maintain close working relationships with the Depot Maintenance & Repair team to ensure optimal sales cycle and stock levels. Identify and build relationships with potential new customers to support business growth targets. Integrate new customers into the system by collecting required data and information. Provide quotations within agreed SLA’s and follow up to ensure optimal service and opportunities. Assist with planned sales and marketing campaigns to boost commercial performance. Assist in the production of monthly market reports. Maintain regular contact with CCIS Europe teams on all sales matters. Create and maintain sales orders in the in‑house system, ensuring accuracy. Ensure customers are aware of all charges and that all chargeable events are billed accurately. Work closely with Finance to ensure timely payments and resolve queries. Monitor and report daily on stock levels. Arrange customs clearance for all purchased units. Update stocks and tariffs on identified marketplaces. Support the development of digital presence of CCIS UK to boost brand visibility. Develop knowledge of the European global container sales market and assist as required. Issue freight tariffs, rate sheets, surcharges and amendments to internal and external sales staff, guided by CCIS Europe cluster. Qualifications Demonstrable experience in sales within the shipping, transport or logistics industry is a huge advantage. Excellent analytical skills with strong attention to detail. Exceptional communication skills and the ability to build rapport with key stakeholders. Excellent organisational and prioritisation skills with resilience in a fast‑paced, customer‑facing environment. Proactive problem‑solving abilities. Confidence and autonomy to work independently. Excellent IT skills, particularly MS Excel and PowerPoint. A full UK driving licence. What We Offer Competitive salary and discretionary annual bonus. 25 days annual leave (plus public holidays), increasing with length of service and an additional day over Christmas, with the opportunity to buy/sell leave. Enhanced pension scheme up to 15% total contribution. Life assurance x4. Commitment to mental health through our Mental Health and Wellbeing Charter. Private healthcare (BUPA) and healthcare cash plan, including an Employee Assistance Programme. Local and global development opportunities across 160 countries within the CMA CGM Group. Hybrid working. Cycle‑to‑work scheme and season‑ticket loans. Enhanced policies including maternity and paternity. Employee recognition awards. Considerable scope for personal and professional growth through the CMA CGM Academy. EEO Statement CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long‑held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Seniority Level Entry level Employment Type Full‑time Job Function Customer Service and Sales Industries Transportation, Logistics, Supply Chain and Storage and Maritime Transportation #J-18808-Ljbffr