Secretarial Assistant

Go back Sheffield Children’s NHS Foundation TrustSecretarial AssistantThe closing date is 18 November 2025We are looking for someone to provide high-quality clinical typing and administrative support to the S&CC Secretariat, to cover Trauma & Orthopaedics, Ophthalmology, ENT/Plastics, Neurosurgery and the Paediatric Surgical Unit. You will work with the Secretarial Team Leader and clinical staff to ensure the smooth running of operations and help deliver exceptional patient care. Your main responsibilities will include typing clinical letters, managing correspondence, and carrying out administrative tasks based on notes or dictation.About You: You will be educated to GCSE standard or equivalent, including English Language, with experience of audio-typing and working in a customer-focused environment.You don't need NHS experience to apply - we're happy to train you on medical terminology If you're someone who can juggle a busy workload and support the seamless functioning of our team, we want to hear from you. Apply todayMain duties of the jobYou will report to the Secretarial Team Leader, and your responsibilities will include:Type clinical letters, correspondence, and admin tasks from notes or dictation.Ensure clinic letters are sent out on time and to the required standards.Communicate with secretaries and consultants to meet 18-week targets.Check patient appointments, waiting lists, and tests, escalating issues when needed.Update RTT info and help with database management.Handle office tasks like photocopying, filing, and managing post.Provide phone support to parents and escalate complex issuesAbout usAt Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.Job responsibilitiesFor more information on the main responsibilities for this post, please refer to the job description and person specification.Please note: We do not offer visa sponsorship for Band 2 roles.Diversity StatementAt Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.#LI-OnsitePerson SpecificationQualifications & TrainingEducated to GSCE standard including C grade in English or equivalentRSA II typing or equivalent qualification or equivalent experienceNVQ 2 in Business administration or equivalentRSA III or equivalent qualification or equivalent experienceExperienceExperience of audio-typing in a secretarial roleExperience of working with different computer software e.g. email, internet etc.Experience of working in a customer-focused environmentExperience of working with confidential materialPrevious medical secretarial experienceExperience with NHS software systemsKnowledge & SkillsGood time management skills with the ability to prioritise work according to deadlinesAble to work as part of a team and under own initiativeGood verbal and written communication skills with team / clients/ relatives using tact when requiredHigh standard of accuracyAbility to establish and maintain effective working relationshipsAbility to deal with conflictKnowledge of medical terminologyPersonal AttributesAdaptable to changeAttention to detail and accuracyDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Sheffield Children’s NHS Foundation TrustAddressSheffield Children's NHS Foundation TrustSheffield Children's NHS Foundation Trust #J-18808-Ljbffr