Domestic Cleaning Supervisor/Auditor

Join to apply for the Domestic Cleaning Supervisor/Auditor role at Mitie Cleaning & Hygiene Services. Pay: £26,376.59 per annum Hours: 37.5 per week Contract: Permanent Type: Full Time Location: John Radcliffe Hospital, Headley Way, Headington, Oxford, Oxfordshire, England, OX3 9DU Reports to: Quality & Compliance Manager About the Role We are seeking an experienced Domestic Cleaning Supervisor/Auditor for our healthcare division to manage a cleaning team and maintain exceptional service standards. The role involves overseeing the delivery of routine planned and periodic cleaning, ensuring staff adhere to task schedules and Health & Safety procedures. You will provide technical training as required, distribute uniforms, monitor cleanliness standards, manage material usage, and order stock when necessary. Additionally, you will address issues promptly and professionally, escalating to the line manager where appropriate. A key part of the role includes performing scheduled and ad-hoc cleaning audits in line with the National Standards of Healthcare Cleanliness 2025 and Trust policies. You will assess technical cleaning outcomes and processes to ensure compliance with infection prevention protocols, document audit findings using approved systems such as Synbiotix, and provide clear feedback to service managers and domestic teams. Collaboration with Infection Prevention & Control teams is essential, along with timely escalation of issues. You will monitor trends, produce reports for Quality & Performance meetings, and support continuous improvement initiatives and training related to cleaning standards. Qualifications & Experience The ideal candidate will have experience in auditing or quality assurance within healthcare or facilities management, a strong understanding of infection control principles, and excellent attention to detail. Competence in digital audit tools and Microsoft Office Suite, along with effective communication skills, is essential. Desirable qualifications include knowledge of Functional Risk area classifications, cleaning frequencies, and familiarity with NHS compliance frameworks and Health & Safety legislation. Training will be provided on internal supervision and auditing procedures across hospital divisions, and the role will involve regular site visits to wards, theatres, and high-risk areas. Benefits Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme, allowing you to access up to 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year, buy critical illness insurance, seek dental treatment, or buy technology products at an affordable cost. You will have access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. We also have a cycle-to-work scheme. Life cover of up to four times your salary is available, and we offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan. We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year, with a chance to win a top prize of £10,000. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make reasonable adjustments, please let us know. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from household names in banking, critical government sites, hospitals, and schools. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Facilities Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr