Barista Learning and Development Lead

2 days ago

City of Westminster, United Kingdom Restaurant Associates Full time

As our Barista Learning and Development Lead, you'll be the driving force behind coffee excellence across our group. Your mission? To inspire, train, and empower our barista teams to deliver world‑class beverages and unforgettable customer experiences. This is a hands‑on leadership role where your creativity and expertise will shape the future of coffee culture within our organization. Responsibilities Lead Training Initiatives: Design and deliver engaging training programs for baristas at all levels, ensuring consistency and excellence in beverage preparation. Develop Standards: Create and maintain coffee quality guidelines, brewing techniques, and presentation standards. Coach & Mentor: Provide ongoing support and mentorship to barista teams, fostering a culture of learning and growth. Innovate: Stay ahead of industry trends and introduce new brewing methods, equipment, and seasonal offerings. Ensure Compliance: Uphold Food Handling, Hygiene, Health & Safety standards across all training and operations. Qualifications A passionate coffee professional with advanced barista skills and a love for teaching. Experienced in training and development, ideally within hospitality or food service. A confident communicator who can engage teams at all levels. Organized, proactive, and able to manage multiple projects simultaneously. Knowledgeable about coffee trends, equipment, and sustainability practices. Current AST licence. SCA Professional Barista and willingness to undertake the AST course. Previous experience in a multi‑site environment. Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Benefits Contributory pension scheme Career growth through our Career Pathways and MyLearning programmes Digital GP access and healthcare benefits for you and your family Exclusive travel discounts with TUI, Expedia, Booking.com, and more Savings on your weekly shop at Tesco, Sainsbury's, Morrisons, and others Up to 44% off cinema tickets Cash rewards every time you spend, redeemable across top brands Free wellness, mindfulness, and exercise classes Share discounts and perks with friends and family #J-18808-Ljbffr

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