Quality Assurance Specialist

Quality Assurance Specialist – Fixed Term Contract Join Prinova Global as a Quality Assurance Specialist for a 12–18 month fixed term contract. This role is hybrid, requiring 2 office days in Central London, with the rest remote. Unlock your potential with Prinova – a leading global supplier of ingredients and premix manufacturing solutions trusted by the world’s best food, beverage and nutrition brands. As part of the NAGASE Group, we deliver sustainable value‑added solutions worldwide. We are recognised for deep expertise, commitment to excellence and bold innovation. Wherever your career is headed, you’ll find direction, opportunity and belonging with us. Role Overview The Quality Assurance Specialist is part of the Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co‑manufacturing operations. The role ensures compliance with customer, regulatory and industry standards, supports operational teams and drives continuous improvement initiatives. Responsibilities Lead investigations into non‑conformances (internal, supplier and customer‑related) and write investigation reports. Perform root‑cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/impact and develop corrective/preventative actions. Drive corrective and preventative actions and verify their effectiveness to prevent recurrence. Perform risk assessment to determine the safety and efficacy of the product. Support the handling and resolution of customer complaints, working cross‑functionally to ensure timely responses. Provide trend reports of quality events. Support site preparation for internal, customer and third‑party audits (e.g. BRC, customer audits) and actively participate as required. Ensure documentation and records are maintained and readily available. Monitor operation compliance with relevant regulatory, food safety and customer‑specific standards. Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies. Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Support the quality assessment and approval of supplier services (warehouses, processors and contract manufacturers/packagers). Monitor the performance of suppliers and improvement initiatives as required. Collaborate with Product Managers, Commercial and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality‑assured products. Qualifications Strong understanding of operational quality processes, food safety standards and industry best practices. Ability to conduct effective root‑cause analysis and manage CAPAs. Proven track record in investigations, collaborative approach to problem solving and cross‑functional communication. Ability to work proactively, prioritise tasks and adapt to a fast‑paced environment. 5 years of experience in supplier quality or quality assurance within ingredients distribution or the manufacturing industry. Knowledge of industry standards and regulations, including BRC, HACCP and GMP. Experience conducting supplier audits and managing corrective action processes. Chinese language skills are highly desirable. Benefits Personal growth, including training and development opportunities. Health cash plan. Subsidised gym membership. Application Submit your CV by clicking Apply. If you have any questions or would like to see the full job description, please email us for an informal chat. #J-18808-Ljbffr