Senior Administrator

Your new company
Working for a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices We are a top ten accountancy firm in the UK and are the number one largest SME practice.
Monday - Friday 37.5 hours per week.
£26,000 - £28,000 salary depending on experience.

Your new role
Experienced and proficient in the Administrator tasks, with additional ownership for:
ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR:
* Answering, screening, and forwarding incoming phone calls in a professional manner
* Responsible for office key management, security, and access management
* Knowledge of office supply needs and inventory management
* Ability to serve as a point of contact for various office matters, addressing enquiries promptly
* Acts as a main point of contact for contractors, organising and coordinating their services when necessary

PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER UK BUSINESS, INCLUDING:
* Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy
* Proficient in the use of document management systems
* Managing the employee starter & leaver process for the office, including organising welcome packs for new starters
* Supports the induction/onboarding process for new staff joining Azets
* Managing calendars and providing diary support as requested for local office departmental and team meetings
* Books travel and accommodation arrangements in line with company policy
* Creates expenses for chargeable staff accurately and promptly

PROVIDING TECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING:
* Maintaining practice management systems and ensuring data quality
* Expertise in the onboarding processes
* Raising client invoices including cloud software, payroll and any other invoice as requested
* Knowledgeable of the invoicing systems and payment processes
* Knowledge of the Tax investigation and renewal processes
* Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately
* Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness
* Conducts thorough proofreading of documents to ensure accuracy and professionalism

TEAM MANAGEMENT
* Mentors and coaches' administrators, fostering their professional growth and development
* Coordinates a small team of administrators, managing workload distribution effectively
* Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed

SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS:
* Organising office/marketing events with current and prospective clients
* Organises company events, meetings, and conferences, managing logistics and coordination
* Supporting Business Development activities by development of proposals
* Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc
* Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed.

What you'll need to succeed
CLIENT FOCUS
* Excellent verbal and written communication skills
* Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels
GENERAL ADMINISTRATION SKILLS
* Demonstrates strong organisational skills to effectively manage tasks and responsibilities
* Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output
* Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time
* Applies problem-solving techniques to address challenges and find practical solutions
* Awareness of, and compliance with, company policies and procedures
* Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches
* Basic project management skills in order to deliver work on time and to budget
* Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work
TECHNICAL ADMINISTRATION SKILLS
* Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks
* Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily
* Familiarity with practice management system including timesheets and expenses
IT & SYSTEMS SKILLS
* Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs
* Competent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZone
MANAGEMENT SKILLS
* Confident in delegating tasks to others and managing any points of escalation to resolution
* Inspires commitment, recognises contributions of others and motivates their colleagues to complete their work to a good quality
* Demonstrates emotional intelligence in managing their team and colleagues to create an inclusive and engaged office environment

What you'll get in return
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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