Customer Service Administrator
2 weeks ago
ERSG Ltd Bromley, England, United Kingdom This range is provided by ERSG Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About ERSG Founded in 2008, ERSG has established itself as a market leader in providing workforce solutions in the energy sector. We collaborate with major international companies and smaller independent businesses to facilitate their projects throughout the entire project lifecycle. Headquartered in London, ERSG has grown from 5 staff in 2008 to over 200 today, with offices across Europe, Asia and North America. Find out more about us at Careers at ERSG ERSG are currently looking for a Customer Service Administrator to join our growing Operations team. This position will provide you with the opportunity to gain core skills and experience in a customer service department, with training provided. As a fast-growing company, ersg pride ourselves on supporting staff who demonstrate commitment and initiative to develop their careers with us. Responsibilities include: Logging new queries onto our in-house system ‘Nostrum’ Take ownership, fully investigate & resolve client sales invoice & contractor queries in a timely manner – this could entail liaising by phone or email with other Support departments and Sales teams within ersg as well as directly with clients, contactors & payroll companies Have a good understanding of accounting processes in relation to invoicing, credit notes & purchase orders Processing corrections to sales invoices and pay remittances on the payroll system – Intime (RSM) Ensure any new client invoicing processes are set up & all key stakeholders are aware To build and maintain excellent relationships with other key stakeholders from around the business Generating weekly & monthly sales invoices as per client instructions Uploading sales invoices on to the client’s own portals Assisting the Payroll & Operation Support teams on an ad-hoc basis About you: 1+ years customer services experience Excellent attention to detail and accuracy in processing complex scenarios Can demonstrate ability to use initiative to effectively troubleshoot and problem solve The ability to balance and prioritise duties in a manner that allows all deadlines to be met Good Outlook & Excel knowledge Good spoken and written communication skills Knowledge/understanding of Purchase Orders and invoicing Ability to work independently and collaboratively in a team environment A flexible and adaptable individual with a can-do attitude Bullhorn and/or Sage experience (Desirable) Performance based annual bonus Company incentives throughout the year Clear career progression Great company culture and colleagues *This is a part time role and MUST be Monday-Wednesday in the office* ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit. Seniority level Associate Employment type Part-time Job function Customer Service, Administrative, and Finance Industries Staffing and Recruiting Referrals increase your chances of interviewing at ERSG Ltd by 2x Get notified about new Customer Service Administrator jobs in Bromley, England, United Kingdom. #J-18808-Ljbffr
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Customer Services Administrator
3 days ago
Bromley, United Kingdom Foresters Financial Full timeAs a Customer Service Administrator in our New Business team, you will be providing administrative support services for the Forester Life customers and our field based teams, from initial contact through to the end of the contract terms, and to providing excellent customer services measured against service standards. You will deal with a variety of calls,...
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Customer Service Administrator
17 hours ago
Bromley, United Kingdom Page Personnel Finance Full timeYou will be the first point of contact for customers, financial advisers and third parties, dealing with a variety of calls, assessing and answering customer enquiries and responding to requests for information in a professional manner. **Client Details** My client offers affordable savings and investment products for adults and children and is seeking a...
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Customer Service
1 week ago
Bromley, United Kingdom GNA Group Full time**Administrator/Client Services** Do you believe in delivering first class customer service? Are you an excellent communicator? Are you PASSIONATE about constantly growing and improving? If so, please read on ! We are a rapidly growing company, supporting Estate Agencies to market properties in the best way possible, all over the Country. We are currently...
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Customer Service Administrator
17 hours ago
Bromley, United Kingdom Page Personnel Finance Full timeMy client is looking for an experienced Customer Services Assistant to join the team **Client Details** My client is a growing company based in Bromley **Description** The key responsibilities for this role are but are not limited to: To answer and manage a large volume and variety of telephone enquiries - To liaise with our Customers and third parties,...
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Customer Services Team Leader
1 week ago
Bromley, United Kingdom Foresters Financial Full time**Summary of Role** The Team Leader is responsible for assisting in managing a high level of administrative support services for Forester Life customers and field force, for all transaction types for this department. The Team Leader supports the Customer Services Manager in developing and monitoring the team of Administrators. The role holder will also...
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Customer Service Team Leader
5 days ago
Bromley, United Kingdom Floss Agency Full time**Job Category**: - PA, Administration & Customer Service**Job Title**: - Customer Service Team Leader**Job Reference**: - MH**Job Location**: - Bromley, Kent**Job Salary**: - Up t6o 28K PA + Annual Bonus**Job Type**: - PermanentWe are looking for an enthusiastic talented Team Leader to join a Customer Services Team who can champion a culture of...
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Customer Support Administrator
1 week ago
Bromley, United Kingdom Dynamic Client Solutions (DCS) Ltd Full time**Job Description - Hybrid Working (FT or PT)** This role is perfect for a highly motivated Customer Support Administrator/Coordinator who is ready to take the next step in their career. Dynamic Client Solutions (DCS) is a Training Provider based in Bromley near Bickley. We are looking for someone business-minded, enthusiastic and highly motivated team...
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Customer Services Team Leader
3 days ago
Bromley, United Kingdom Page Personnel Finance Full timeThe Team Leader supports the Customer Services Manager in developing the team of 6-12 Administrators. **Client Details** My client is a reputable financial services business, rapidly growing their customer service team and seeking an experienced customer service team leader to assist the development of a team. **Description** **The key responsibilities...
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Customer Service Team Leader
7 days ago
Bromley, United Kingdom Floss Agency Full time**Would you like to work for a company that really values their colleagues?** **Benefits: Up to 10% annual company bonus PLUS you get every other Friday off from work, which does not even come out of your annual leave entitlement!** **Summary of Role** The Team Leader is responsible for assisting in managing a high level of administrative support services...
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Customer Service Team Leader
20 hours ago
Bromley, United Kingdom Floss Agency Full time_**Plus Annual Bonus up to 10% of salary.**_ **This is a full-time, permanent role working 35 hours per week - Monday to Friday. There will be the opportunity to work on a hybrid basis.** Working for a well established professional organisation, this is an integral role where you will be supporting the CSM with the supervision of a team of 10 Customer...