Patient Complaints

4 days ago

Winnersh, United Kingdom Montu UK Full time

A leading digital health company in the UK is seeking a Complaints and Patient Engagement Lead. This role involves managing formal complaint investigations, ensuring compliance with healthcare regulations, and supporting quality improvement initiatives. The ideal candidate will have significant experience in quality assurance, leadership skills, and a proactive approach to patient care. The position offers a competitive salary and opportunities for professional development.
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  • Complaints & Patient Engagement Lead

    4 days ago

    Winnersh, United Kingdom Montu UK Full time

    About the role The Complaints and Patient Engagement Lead will play a critical role in leading on formal complaint management, and supporting quality and compliance across both clinic and pharmacy settings. This position requires a proactive, detail-oriented professional who can support patients, manage complaints investigations, support audit activities,...

  • Complaints & Patient Engagement Lead

    6 days ago

    Winnersh, United Kingdom Montu UK Full time

    About the role:The Complaints and Patient Engagement Lead will play a critical role in leading on formal complaint management, and supporting quality and compliance across both clinic and pharmacy settings. This position requires a proactive, detail-oriented professional who can support patients, manage complaints investigations, support audit activities,...

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    Winnersh, United Kingdom Montu UK Full time

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  • Customer Experience Manager

    5 days ago

    Winnersh, United Kingdom Montu UK Full time

    The Customer Experience Manager (Digital Clinic) plays a pivotal role in managing the daily operations of Montu's clinical services and the Patient Support Coordinator team. This leadership role requires a proactive, patient focused individual who excels in managing teams, optimising operational workflows, and ensuring exceptional patient care standards.As...