Research Analyst

Research Analyst (Social Media) role at Cision. Join us to apply and shape the future of communication and build authentic connections that matter. Overview The Brandwatch Professional Services team is looking for a Research Analyst to join its Strategy & Insights division. The role focuses on understanding social media trends to guide client strategy and optimize their social media presence across paid and organic content. Responsibilities Work with paid and organic social media content to understand and engage with client data. Work with clients across a range of industries and sectors on both individual one-off projects and ongoing reporting. Optimize time to work on multiple fast-paced projects and deliver quality client-tailored insights. Build a research/storytelling plan that maps to the brief, project objectives with timelines and accountabilities. Execute on a research plan and build a narrative with data that is engaging and actionable. Provide strategic and consultative guidance to clients across roles/functions to map to their larger business goals/data. Work collaboratively and independently on research projects with a focus on personal accountability and project management. Represent the team in client-facing meetings, communication with clients on projects, and present to internal and external audiences. Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods. Qualifications 2+ years of research experience or data/statistical analysis or agency experience, preferably with exposure to consumer insights and social media research. Proficiency in managing your own time and working across projects. Understanding of marketing, market research and/or social media. Ability to think like a client and make recommendations based on business objectives. Technical aptitude for learning new software and conducting both quantitative and qualitative analyses. Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables. Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus. Competency in Excel, Word and PowerPoint. Full training in Brandwatch software will be provided. Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Multilingual skills are a plus, but not a prerequisite. Benefits Cision Group Personal Pension Scheme Life Assurance Healthcare cash plan Dental Insurance Private Medical Insurance (For directors and above only) Gym Subsidy Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program BenefitHub (Retail discounts) Equal Opportunity Employer Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. Cision is an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. For more information about Cision's award‑winning solutions, including its next‑gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. If reasonable accommodation is required, please contact hr.support@cision.com. Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. #J-18808-Ljbffr