Current jobs related to Customer Service Coordinator - North East - Sharpsmart
-
Customer Service Coordinator
1 week ago
East Midlands, United Kingdom Mitchell Maguire Full timeSector: - Internal Sales_ - Category: - Any - Role: - Any - Region: - East Midlands_ - Location: - Derbyshire_ Salary Description: £25,000 - £30,000 + bonus Posted: 30-Mar-23 Start Date: Recruiter: Mitchell Maguire Limited Job Ref: 307154-7727-2389 Job Views: **1** Industry Sector: Construction, Hire, Formwork, Falsework, Concrete Structures,...
-
Team Lead, Casework
3 days ago
North East, United Kingdom UK Civil Service Full timeA leading public service organization in the UK is looking for candidates to fill customer service roles that prioritize high-quality service delivery. You will provide accurate information, manage workloads, and may lead teams if in management positions. Ideal candidates should have strong customer service skills and the ability to handle sensitive...
-
Customer Services Coordinator
6 days ago
East Grinstead, United Kingdom Huntress Full time**Customer Services Coordinator Up to £26,000 (dependant on experience) East Grinstead - office based Permanent - full time** An award-winning business that is internationally renowned based in East Grinstread are growing their team and looking for a Customer Services Coordinator to come on board. This is a pivotal, hands-one role that will see you...
-
Service Plan Sales Coordinator
7 days ago
North East, United Kingdom Vertu Motors plc Full timeService Plan Sales Coordinator – Vertu Motors plc We’re looking for a passionate and flexible sales professional to join our Service Plan Sales team at our Head Office in Team Valley, Gateshead. Working Hours 39‑hour working week across 5 days – Monday to Thursday 9:30 am to 6:00 pm, Friday 9:30 am to 5:00 pm. Remuneration Competitive basic...
-
Customer Service Coordinator
2 days ago
North Ferriby HU, United Kingdom Medequip Assistive Technology Full time £20,000 - £30,000 per yearCustomer Services Coordinator HullHours: 37.5 hours per week (5 days per week including Saturday and Sunday, with 2 days off during the week – to be arranged)Salary: £23,927 per annumThis is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen fieldJoin...
-
North East, United Kingdom Home Group Full timeA leading housing organization in the North East is seeking a Maintenance Coordinator to oversee maintenance works and ensure quality standards. This role involves acting as the key contact for customers during repairs, resolving issues efficiently, and supporting teams to maintain safe and compliant homes. You will play a crucial role in driving...
-
North East, United Kingdom Service Care Solutions Full timeJob Description 🌟 Join Our Team as a Family Group Conference & Lifelong Links Coordinator Initial 3-month contract | 30 hours per week Based in County Durham Are you passionate about helping young people build strong, lasting networks of support? Do you believe in the power of family, relationships and community to transform futures? If so, we’d love to...
-
Support Coordinator
7 days ago
North East, United Kingdom Home Group Full timeJoin to apply for the Support Coordinator role at Home Group.Salary £25,838 plus 34 days leave (rising to 39) and health cash plan worth over £1,140. Temporary (9 months contract), full time, working pattern and requirement to work 1 weekend every month. Location: Gateshead.We can’t offer a CoS for this role.What you’ll doLead support planning and...
-
Customer Services Coordinator Level 2
4 days ago
South East, United Kingdom Redrow Full timeThe Customer Services Coordinator will deliver first class service to our customers throughout the customer services process. They will assist the Customer Services Manager and Head of Customer Service in managing the department to provide a high quality service to our customers; safely, professionally and within agreed or reasonable timescales. - Champion...
-
Caseworker & Team Lead – Customer Care
2 days ago
North East, United Kingdom Government Recruitment Service Full timeDue to the scale of the campaign, we are unable to ask your preference regarding the type of role we offer you. However, as this is a generic campaign, the majority of roles on offer are similar. The roles which you will be posted to will depend on the business needs at the time of onboarding. Candidates will not be given the option to choose between roles....
Customer Service Coordinator
2 weeks ago
Sharpsmart is a leading provider of innovative waste management solutions committed to delivering exceptional service and operational excellence. Our Spennymoor facility plays a vital role in supporting our healthcare clients by ensuring safe efficient and compliant waste disposal. We pride ourselves on fostering a collaborative and dynamic work environment where continuous improvement and customer satisfaction are at the forefront of everything we do. The Customer Service Coordinator be responsible for delivering outstanding customer service at the Spennymoor facility. This role focuses on managing customer interactions ensuring timely and effective resolution of customer requests and complaints and driving customer satisfaction through proactive communication and support. The Customer Service Lead will work closely with internal teams to ensure a seamless customer experience and uphold Sharpsmart high standards of service. What your role will involve Effectively managing tasks and case / project ownership with team-members in a timely manner and holding yourself and your team members accountable to targets and dashboard metrics Operational System facilitation including routine administration duties maintenance and new customer / route / vehicle set up Report investigate and resolve (where applicable) customer requests and complaints ensuring a high degree of accuracy and timeliness in reporting and issue escalation Ensures completion of all regulatory compliance and customer processes are completed on time and flagged if action or escalation is required. Translate and adjust customer changes with production (physical communication on production floor) Work closely with the Site Manager Plant Supervisor and Transport Supervisor to ensure timely and efficient delivery is being met at all customer locations and driving process improvements where gaps are identified. Monitoring required include : Customer account installation paperwork scheduling stock and logistics / service coordination is all executed on time Liaising with your team customers and Operations Manager as well as other department stakeholders on account changes (billing field service. Sales and National CST) Constantly look for new ways to better / improve customer and administrative processes and drive business-unit-level ownership of process improvement initiatives Provide project and KPI accountability for team members and facilitate task and performance management discussions to strengthen the quality and timeliness of team deliverables Constantly look for new ways to develop the skills and competence of team members and the contribution they can make to stronger processes efficiencies or quality of work Candidate Profile Minimum 3 years of experience within the customer service and administrative lead role Experience of working in a similar operational / production environment Ability to use Microsoft office packages to an intermediate level Good planning and organizational skills with the ability to multitask and prioritise Used to working in a fast paced environment Experience of using CRM system and multiple reporting systems Proven experience within process improvement We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : IC Key Skills Senior Care Customer Service Developmental Disabilities Experience Computer Skills Microsoft Outlook Case Management Computer Literacy Dispatching Home Care Administrative Experience Social Work Word Processing Employment Type : Full Time Experience : years Vacancy : 1 #J-18808-Ljbffr
