Field Service Engineer

1 week ago


Colchester, United Kingdom Owen Daniels Full time

Job description
Job description
Do you have experience working as a Field Service Engineer?
 
If so, this position could be perfect for you Our client develops smart solutions and technologies that connect people and systems to provide safer environments. They are looking for an experienced Field Service Engineer to join their growing team. The ideal candidate will provide comprehensive technical customer support for the business, providing support and feedback on technical field issues & complaints.
 
Field Service Engineer
 
Permanent
£28,000 - £32,000 (OTE £35,000-£45,000)
Monday – Thursday 08:30-16:30, Friday 08:00-16:00
West Birmingham
 
Field Service Engineer
Job Description

Provide market leading customer service and technical support to all of our customers.
Support the corrective actions process by highlighting customer issues and needs, providing feedback on early warning product failures.
Support the focussed returns process, providing timely products / parts back to help identify product failures and allow modifications to be completed.
Actively promote our additional services and products
Seek the opportunity to reduce service costs, by ensuring.
Reduction in parts usage
Maintaining correct van stock profile
Focus on high first-time fix rate.
Minimising the need for return visits
Reducing downtime and improve efficiencies.
Provide support for complaint escalations.
Attend product update meetings and refresher training.
Work with the Regional Lead Engineer to improve customer satisfaction, service efficiency. 
Field Service Engineer
Essential Experience/Skills/Qualifications

Proven customer service experience
Fire alarm, access control or CCTV systems 
Experience in a field-based role (Full UK Driver’s License) 
Field Service Engineer
Company Benefits

Company Car & Travel Time Paid
Overtime Available & Call Out Pay (1 in 6)
25 days holiday plus bank holidays
Pension scheme & Death benefit scheme 2 x annual salary.
Bonus scheme & Long service awards for 10,20 & 25 years (£50, £150 & £500). 
If you feel you’re a good fit for this position, please click ‘app



  • Colchester, United Kingdom Anderson Scott Solutions Ltd Full time

    **Field Service Engineer** **£31500 plus Company Vehicle** **Southeast UK** Are you an experienced Field Service Engineer looking for an exciting new role covering the Southeast territory of the UK? Do you have an electrical or electronic qualification and knowledge of large scale batteries and chargers? They this could be the rolefor you! You will be...


  • Colchester, United Kingdom TieTalent Full time

    Overview Field Service Engineer – Colchester, UK Salary: £34,000 - £40,000 + OTE £42,000. Benefits: company van, fuel card, on call, training and progression opportunities. Great opportunity to break into the renewables sector with a growing company that aims to transform the battery rental market. You will join a team of specialists operating in the UK...


  • Colchester, United Kingdom Owen Daniels Full time

    Job description Job description Do you have experience working as a Field Service Engineer?   If so, this position could be perfect for you! Our client develops smart solutions and technologies that connect people and systems to provide safer environments. They are looking for an experienced Field Service Engineer to join their growing team. The ideal...


  • Colchester, United Kingdom 360 Resourcing Full time

    Field Service Engineer – Essex - £35,000-£40,000 My client, a global leader in sustainable material handling solutions, is driving critical supply chains forward with industry-leading equipment and services. Renowned for their innovation, teamwork, and commitment to a zero-emission future, they are setting the benchmark in their sector. With a strong...


  • Colchester, United Kingdom Linde Material Handling Full time

    OverviewAre you a Field Service Engineer who is looking for their next opportunity? Linde Material Handling, one of the world's leading manufacturers of forklift trucks and warehouse equipment, invites you to apply. This role is based in the Colchester area.ResponsibilitiesDiagnose and rectify faults on Linde forklifts and other material handling equipment...


  • Colchester, United Kingdom Concept Resourcing Full time

    Are you looking for an exciting opportunity to be trained in the IT industry? Concept are currently recruiting for engineers across the UK to work for a leading IT services organisation **What's on offer?** - Brilliant opportunity to work with a leading IT services organisation - Fantastic training provided on the most advanced equipment in the industry -...


  • Colchester, Essex, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer £35,000 - £38,000 + Van + Overtime + Excellent Company Benefits Home based - Colchester Are you from a Plant / Heavy Machinery or Ex Military Engineering background, looking for a renowned global leader where you will work on a variety of equipment and be given further Electrical training & qualifications? On offer is an excellent...


  • Colchester, United Kingdom Rolls Royce Full time

    Field Service Engineer - Electrical Bias Full Time Heybridge / Hybrid Job Summary Rolls-Royce Solutions UK Ltd Marine is responsible for the Sales and Service support of the world's most advanced Propulsion and Power systems across industry sectors such as Naval, Superyachts, Commercial Marine and Land-based systems. Field Service Engineer is expected to...


  • Colchester, United Kingdom A&O IT Group Full time

    Chelmsford/Colchester and surrounding area field based role. 6 month rolling contract Key Responsibilities Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 desk side support for Windows-based systems. Perform hands‑and‑feet...

  • Service Engineer

    1 week ago


    colchester, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Maintenance Technician required to join a leading supplier of compressed air systems.The Successful Service Engineer / Field Service Technician / Maintenance Technician will provide electrical and mechanical repair, service, fault finding and maintenance on compressed air equipment, including compressors, and...