Sales Associate

Gymshark Bicester, England, United Kingdom3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.OverviewAs a Retail Sales Associate (internally referred to as Team Member) at Gymshark's store in Bicester, you'll be a true brand ambassador, embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand, you'll provide customers with expert product knowledge and exceptional service, ensuring they have an inspiring and empowering shopping experience. You’ll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team to meet sales targets. This position offers part-time hours (18 or 24) and is Fixed-Term until January 2026. What you’ll be doing Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired. Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team. Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities. Ensure the safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times. Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience. Provide feedback and contribute to a culture of continuous learning, both individually and as part of the team. embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience. What you’ll need Retail Customer Service Excellence: Proven experience in a fast-paced retail store with the ability to engage with customers and provide exceptional service to ensure a positive shopping experience. Product Handling & Stock Management: Experience assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed. Problem Solving: Ability to handle customer inquiries, complaints, or issues calmly and professionally while finding quick, effective solutions. Adaptability: Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands. Attention to Detail: Experience ensuring the store is tidy, products are well-organised, and stock is accurately managed. Team Collaboration: Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service. Communication Skills: Clear, friendly, and effective communication with customers and team members to build rapport and share product information. Sales Goal Orientation: Motivated to meet individual and team sales targets. Positive Attitude & Enthusiasm: Bringing energy and passion for fashion to every customer interaction and team collaboration. Willingness to Learn: Inspired by our brand values with a shared passion for community, wellness and fitness. Commitment to working where and when the retail teams need you on weekends and bank holidays Full eligibility to work in the UK Belonging at Gymshark Our mission is to be a place where everyone belongs. We’re an equal opportunities employer and strive to be inclusive in all aspects of employment, from application onwards. We’re committed to finding reasonable adjustments for candidates with specific needs or disabilities during our recruitment process, and all applicants will be considered fairly and equally. If you’d like to request a reasonable adjustment, please email talent@gymshark.com. About Us We’re here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. We give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up for themselves to be their physical or mental best, whatever that means for them. Our team is growing rapidly around the world, and we’re looking for people who want to join us for the ride. The Perks At Gymshark we invest in employees’ physical, mental, and financial health, plus provide inclusive perks: 33 days holidays (including Bank Holidays + your birthday) Employer pension contributions up to 7% Contribution to a gym membership 50% Gymshark Discount Financial, Physical and Mental Wellbeing Support Generous Family Leave package Competitive Incentive scheme Cashback & Discounts programme Seniority level Entry level Employment type Part-time Job function Sales and Business Development Industries Retail #J-18808-Ljbffr