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Operational Admin Team Lead

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Great Yarmouth, United Kingdom East Coast Community Healthcare CIC Full time

We are looking for an enthusiastic individual with a personal desire to succeed and make a difference to assist our Non Clinical Services Operational Lead to manage administration staff across back office and reception teams on a day to day basis, ensuring duties are covered as required. The post is based at Yare House, Great Yarmouth, NR31 0LT, The post holder will be required to: Key Responsibilities Manage admin staff within designated hub on a day to day basis, ensuring professional, comprehensive admin support is provided at all times. Assist in developing closer working relationships / shared working between co-located teams, travelling and working at other sites within the hubs as required, regularly reviewing processes and procedures ensuring tasks are completed in the most efficient way. To support the Non Clinical Services Operational Leads within the department displaying the organisational requirements of attitude, behaviour, competence and delivery and acting as a positive example for peers. Qualifications & Requirements Experience of effective team management, including dealing with conflict is essential and forms an integral part of this role. Experience of supporting clinical teams from an administrative perspective is desirable, however, comprehensive training will be provided. Excellent manner, fluent in computer systems and typing, ability to remain calm and work under pressure, adhere strictly to the rules of confidentiality and have a professional manner at all times. Benefits Salary / sick pay in line with Agenda for change. Access to NHS Pension scheme or workplace pension scheme. Flexible working. Access to discounts exclusive to NHS staff. A range of health and wellbeing discounts. The option to become a shareholder. About ECCH ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. Company Vision At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare. Application Process We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received. We recognise that AI tools are increasingly used in professional settings. While we encourage strong applications, we value authenticity and an accurate reflection of skills and experience. Applicants must declare if AI has been used to complete their application, including responses that are directly copied or significantly shaped by AI tools. By submitting this application, you confirm that all information provided is a true and accurate representation of your own skills, knowledge, and experience. #J-18808-Ljbffr