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Trainee Conductor Talent Pool

2 weeks ago

Newcastle upon Tyne, United Kingdom TransPennine Express Limited Full time

Trainee Conductor Talent Pool (Customer Experience Professional) Newcastle TransPennine Express Newcastle upon Tyne, Newcastle upon Tyne £34,129 per year - estimated ? NEW Ready to take your career full speed ahead? At TransPennine Express, being a Conductor is so much more than checking tickets - it's about being the heartbeat of the journey, the friendly face that makes every passenger feel welcome, and the problem-solver who keeps things moving when challenges arise. Why settle for ordinary when you can be extraordinary? With a blend of classroom learning and hands‑on experience, you'll transform from Trainee to Qualified Conductor in just three months. Along the way, you'll learn all the routes, rules, ticketing, and customer care – all while building confidence and resilience under pressure. This isn’t your typical 9‑to‑5 job; it’s a dynamic role where every day brings something new. What’s in it for you? Competitive Pay: £27,877 during training, rising to £36,411 once qualified. Amazing Perks: Free TransPennine Express travel for you, big discounts for your family, and savings with other train operators. (T & C’s apply) Lifestyle Benefits: Cycle to Work scheme, Car Salary Sacrifice Scheme, high‑street discounts, and a generous pension plan. Career Growth: Structured training, personal development plans, and excellent prospects for advancement. Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there’s someone on‑hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home. What we’re looking for: A natural people person who thrives under pressure. Flexible and ready for irregular shifts. Over 18, living within 60 minutes of your chosen location. Able to pass medical, drug, and alcohol screening. Not have defective colour vision or undergone laser eye surgery. Your journey to success: Start with an online application, ace the psychometric tests, impress us at interview, and complete your medical checks. Then, you’re on track for an exciting career where you’ll make a real difference every single day. Why join us: At TransPennine Express, it’s our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it’s ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we’d love to have you onboard. If you require accessibility features for this advert please navigate to our VERCIDA D&I profile page. We partner with VERCIDA to bring you ‘Recite Me’, an accessibility tool to suit your individual needs, and provide more details on our company culture. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. #J-18808-Ljbffr