2Nd Line Support Analyst

2 days ago

Farnborough, United Kingdom Rise Technical Recruitment Full time

2nd Line Support AnalystFarnborough£30,000 - £36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry leading business offering brilliant development, the chance to own complex technical investigations, and an environment that encourages continual improvement. This company are a national provider of advanced wireless connectivity and IoT solutions, supporting thousands of sites each year. Due to growth across their Technical Operations function they are looking to bring in an experienced 2nd Liner who can hit the ground running. In this role you will act as the senior escalation point for complex technical issues, carrying out detailed investigation and working with vendors and 3rd parties where required. You will proactively look for solutions, seek information independently, and help upskill 1st Line colleagues through guidance and knowledge sharing. You will be office based at their Farnborough headquarters. The ideal candidate will be an experienced 2nd Line Support Analyst, confident working within a networking focused environment, and able to work autonomously when required. You will be comfortable taking initiative, engaging with others, and improving the overall capability of the support function. This is a fantastic opportunity to join a forward thinking organisation offering excellent training, personal development, and the chance to make a meaningful contribution to a growing technical team. The Role: Act as the escalation point for complex technical incidents, with a strong focus on network troubleshooting Proactively investigate issues, seek information, and drive incidents through to resolution Upskill 1st Line Analysts through guidance, mentoring and knowledge sharing Support user account requests, change management processes and occasional on site activities The Person: Proven experience in 2nd Line Support within a networking or NOC environment Confident troubleshooting across connectivity, networks and user support Proactive approach with the ability to work autonomously and engage with others to find solutions Any cellular networking experience or vendor certifications are advantageous Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates #J-18808-Ljbffr

  • 2nd Line Support Analyst

    1 week ago

    Farnborough, United Kingdom Rise Technical Full time

    2nd Line Support Analyst Farnborough £30,000 - £36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + ProgressionExcellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry leading business offering brilliant development, the chance to own complex technical investigations, and an...

  • 2nd Line Support Analyst

    8 hours ago

    Farnborough, United Kingdom Rise Technical Full time

    2nd Line Support Analyst Farnborough £30,000 - £36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry leading business offering brilliant development, the chance to own complex technical investigations, and an...

  • Senior 2nd Line Network Support Analyst

    11 hours ago

    Farnborough, United Kingdom Rise Technical Full time

    A national provider of advanced connectivity solutions is seeking an experienced 2nd Line Support Analyst based in Farnborough. The role involves acting as the escalation point for complex issues, troubleshooting connectivity and networks, and providing guidance to 1st Line Analysts. Ideal candidates should possess proven experience in a networking...

  • 2nd Line Support Analyst

    7 hours ago

    Farnborough, United Kingdom Focus Resourcing Full time

    An exciting opportunity has arisen with our outstanding client on the outskirts of Farnborough, who are recruiting for an experienced 2nd Line Support Analyst to join their growing tech team on a permanent basis. Our client are one of the leading technology MSP companies in the UK, and offer arewarding career path, first class benefits package and a...

  • 2nd Line Support Engineers

    6 days ago

    Farnborough, United Kingdom Hotelplan UK Full time

    Hotelplan UK is part of Hotelplan Group a well-established and diverse family of specialist tour operators with a strong tradition of excellence and high standards of quality and service. We are passionate about the holidays we offer and we always aim to meet or exceed the expectations of our customers. The family comprises ski walking and Lapland holidays...

  • 2nd Line Support Engineers

    7 days ago

    Farnborough, Hampshire, United Kingdom Hotelplan UK Full time £35,000 - £45,000 per year

    Hotelplan UK is part of Hotelplan Group, a well-established and diverse family of specialist tour operators, with a strong tradition of excellence and high standards of quality and service. We are passionate about the holidays we offer, and we always aim to meet or exceed the expectations of our customers.The family comprises ski, walking and Lapland...

  • 2nd Line Support Engineers

    5 days ago

    Farnborough GU PA, United Kingdom Hotelplan Group Full time £35,000 - £45,000 per year

    Hotelplan UK is part of Hotelplan Group, a well-established and diverse family of specialist tour operators, with a strong tradition of excellence and high standards of quality and service. We are passionate about the holidays we offer, and we always aim to meet or exceed the expectations of our customers.The family comprises ski, walking and Lapland...

  • 1st Line Helpdesk Analyst

    6 days ago

    Farnborough, United Kingdom Focus Resourcing Full time

    We have 2 exciting opportunities to join an incredibly successful company in Farnborough as**1st Line Helpdesk Analyst**on a permanent basis. Our client are**recruiting for 2 people to join their growing team,** and offer a**rewarding career path, first class benefits package and a strong salary.**You'll be joining and friendly and outgoing team and company...

  • Service Desk Manager

    4 days ago

    Farnborough, United Kingdom Focus Resourcing Full time

    Rare & exciting opportunity to join an award-winning industry leader as **Service Desk Manager** at their Head Office on the outskirts of Farnborough. Our client offers a**rewarding career path, first class benefits package and a strong salary.**Company culture here is second to none, along with **fantastic benefits & staff** perks! You will manage and...

  • Network Service Desk Manager

    7 hours ago

    Farnborough, United Kingdom Focus Resourcing Full time

    Rare & exciting opportunity to join an award-winning industry leader as **Network Service Desk Manager** at their Head Office on the outskirts of Farnborough. Our client offers a rewarding career path, first class benefits package and a strong salary. Company culture here is second to none, along with fantastic benefits & staff perks! You will manage and...