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Admin Support
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Job summaryTitle: Band 3 Admin Support – Part‑time 30.0 hours per weekMandatory days: Monday‑Wednesday 09:00‑17:00 and Friday 07:00‑17:00 Responsibilities Provide comprehensive and accurate administrative and clerical support to operational and clinical teams within our Integrated and Community Care Service (Podiatry and Community Diabetes services). Produce clinical letters and other documentation. Book, reschedule, and manage patient appointments. Enter data accurately into electronic patient records systems. Answer complex telephone queries and take minutes. Order necessary supplies and support the team with orders. Assist with research and development activities, e.g., conduct surveys or audits and complete staff surveys. Support the team in handling customer complaints, escalating formal complaints to the Band 5 Senior Admin Lead when appropriate. Maintain flexibility to undertake cross‑site working to cover annual leave or sickness. Physical Effort Frequent sitting or standing in a restricted position. Use of word‑processing and data‑input devices, involving repetitive movements. Predominantly office‑based work, with occasional travel to other Trust locations to support services. Mental Effort Predictable concentration required (e.g., for transcribing). Attention to detail and ability to check own work. Capacity to work under pressure, managing stressful situations. Typing complex documents accurately. Qualifications & Experience Supported documents indicate essential and desirable qualifications, experience, and skills. Commitment to Trust values and behaviours required. Employment Details Pay: £24,937 – £26,598 a year pro rata per annum (Band 3). Contract: Permanent. Work Pattern: Part‑time. Location: City of Coventry Health Centre, 2 Stoney Stanton Road, Coventry, CV1 4FS. Employer: University Hospitals Coventry and Warwickshire NHS Trust. Equal Opportunity The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We promote equality, human rights, fairness and respect for all. #J-18808-Ljbffr